COBRA Admin Services Clerk

Tasks

• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Explain company personnel policies, benefits, and procedures to employees or job applicants.

• Provide assistance in administering employee benefit programs and worker's compensation plans.

• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

• Prepare and set up for new employee orientations.

• Gather personnel records from other departments or employees.

• Examine employee files to answer inquiries and provide information for personnel actions.

• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.

• Compile and prepare reports and documents pertaining to personnel activities.

• Interview job applicants to obtain and verify information used to screen and evaluate them.

• Process and review employment applications to evaluate qualifications or eligibility of applicants.

• Inform job applicants of their acceptance or rejection of employment.

• Select applicants meeting specified job requirements and refer them to hiring personnel.

• Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.

• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

• Administer and score applicant and employee aptitude, personality, and interest assessment instruments.

• Prepare badges, passes, and identification cards, and perform other security-related duties.

• Arrange for in-house and external training activities.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Time Management - Managing one's own time and the time of others.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.