Job Description

Description

GAME DAY ATTENDANT

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

THE ROLE

The role will report to the Staffing Manager and will primarily assist with event day duties as needed.

ESSENTIAL FUNCTIONS

· Assist employees in clocking and clocking out.

· Help direct employees, temporary workers, and NPO’s to assigned locations.

· Launder, organize and distribute uniforms.

· Collect uniforms at the end of the event.

· Set up and break down check in areas, employee meals, and other areas as needed.

Ensure all associates are following safety protocols.
Support any other tasks as assigned.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Must be able to work long periods of time with constant standing, walking, and lifting.

· Must be able to remain calm under stressful situations.

· Must be able to smile, maintain positive body language, and consistently provide positive guest service.

· Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays.

· Ability to effectively listen and take direction from supervisor.

Compensation:

Part-Time $17.75 - $18.75hr

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Leader: Inspires teammates to follow them

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

This job was posted on Fri Jan 26 2024 and expired on Tue Feb 20 2024.

Minimum $36K /yr

$40K /yr Average

Maximum $44K /yr

Tasks

Greet patrons attending entertainment events.

Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

Clean facilities.

Settle seating disputes or help solve other customer concerns.

Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

Provide assistance with patrons' special needs, such as helping those with wheelchairs.

Guide patrons to exits or provide other instructions or assistance in case of emergency.

Refuse admittance to undesirable persons or persons without tickets or passes.

Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.

Assist patrons in finding seats, lighting the way with flashlights, if necessary.

Maintain order and ensure adherence to safety rules.

Search for lost articles or for parents of lost children.

Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.

Count and record number of tickets collected.

Lead tours and answer visitors' questions about the exhibits.

Manage inventory or sale of artist merchandise.

Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.

Distribute programs to patrons.

Give door checks to patrons who are temporarily leaving establishments.

Manage informational kiosks or displays of event signs or posters.

Work with others to change advertising displays.

Page individuals wanted at the box office.

Schedule or manage staff, such as volunteer usher corps.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.