Job Description

Job Title: Ice Tech

Department: OIC Operated by Sharks Ice

Reports To: Supervisor

FLSA Status: Non-Exempt, Hourly

Scope and Nature of Role

Responsible for the safe operation and normal maintenance of the ice arena. Oversees the quality and consistency of the facility's ice surfaces.

Essential Responsibilities

- Responsible for maintenance of the ice surface including use of edger and correct resurfacing techniques.

- Monitors all public session skating events both on and off the ice.

- Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties.

- Maintains rental skates, boots, blade and boot replacement.

- Provides excellent customer service at all times, and ensures that all policies are properly implemented.

- Knows emergency procedures for equipment and evacuation plan

- Ensures the overall cleanliness of OIC Operated by Sharks Ice.

- Performs additional duties as required.

Qualifications

-Must have valid California Driver's License.

-Prior ice rink experience is preferred.

-Must be able to successfully perform the essential functions of this job that are physically demanding.

This job was posted on Thu Jun 29 2023 and expired on Mon Jul 03 2023.

Minimum $24K /yr

$32K /yr Average

Maximum $40K /yr

Tasks

Sell tickets and collect fees from customers.

Sell and serve refreshments to customers.

Record details of attendance, sales, receipts, reservations, or repair activities.

Provide information about facilities, entertainment options, and rules and regulations.

Direct patrons to rides, seats, or attractions.

Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.

Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.

Keep informed of shut-down and emergency evacuation procedures.

Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, or curling.

Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.

Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.

Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.

Fasten safety devices for patrons, or provide them with directions for fastening devices.

Tend amusement booths in parks, carnivals, or stadiums, performing duties such as conducting games, photographing patrons, or awarding prizes.

Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.

Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.

Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.

Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.