Insurance Billing Specialist

Tasks

• Verify accuracy of billing data and revise any errors.

• Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

• Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

• Operate typing, adding, calculating, or billing machines.

• Answer mail or telephone inquiries regarding rates, routing, or procedures.

• Resolve discrepancies in accounting records.

• Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.

• Contact customers to obtain or relay account information.

• Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

• Keep records of invoices and support documents.

• Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

• Update manuals when rates, rules, or regulations are amended.

• Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

• Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

• Review compiled data on operating costs and revenues to set rates.

• Compile reports of cost factors, such as labor, production, storage, or equipment.

• Estimate market value of products or services.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Knowledge

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.