Position:
Bankruptcy and Foreclosure Implementation Consultant

Job Description:

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION

Serves as a team contributor responsible for implementing Black Knight's Bankruptcy and Foreclosure product under the guidance of project lead Consultants and the Resource Manager. May also perform acquisition and release projects. Provides technical guidance on requirements, configuration and business implications. Provides project materials, training and support throughout the project.

GENERAL DUTIES & RESPONSIBILITIES

Works individually or within a team on Implementation projects to meet specific client requirements.
Serves as liaison between the client and Black Knight internal support teams and development.
Elicits and defines client default business data and operational needs, process configuration and technical requirements.
Provides technical requirements for development according to Black Knight internal templates and standards.
Prepares initial region configuration, client-facing materials for test and production events and performs internal testing.
Coordinates and controls client test and go-live activities, triages defects, sizes changes and finalizes new requirements.
Performs Support handoff and project closure activities.
Completes all steps necessary to carry out a project within established time frame, quality and requirements.
Analyzes upcoming product enhancements for impacts to requirements and team procedures. Recommends and makes updates accordingly.
Delivers Client Tester, Administrator and End User training.
Consults directly with the client and may eventually travel to a client or Black Knight site (up to 10% travel may be required).
Grows to independently handle responsibilities with minimum involvement and guidance from management.
Performs other related duties as required.

EDUCATIONAL GUIDELINES

A Bachelor's degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS

Prior Mortgage or Home Equity Servicing experience highly preferred
Functional knowledge in Default and in Acquisitions and Service Releases
Experience with application implementation or data conversion projects
Experience handling multiple projects with varying complexity and timelines
Proficiency in Microsoft Office 365 with advanced Excel, Word, PowerPoint and Visio skills

GENERAL KNOWLEDGE, SKILLS & ABILITIES

Knowledge of mortgage and home equity servicing industry
Familiarity with Black Knight products and services
Hands-on experience with Bankruptcy and Foreclosure product a plus
Business Analyst, Technical Analyst or Project Management certification a plus
Familiarity with Scaled Agile software development methodology a plus
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
Ability to rely on experience and judgment to plan and accomplish goals
Willingness to learn and to share relevant knowledge and expertise with team members
Demonstrated team player with ability to steer projects to a successful outcome
Excellent analytical, interpersonal, negotiation, and time management skills
Persistent and assertive in achieving key goals
Ability to adapt to changing priorities
Ability to establish and maintain effective working relationships

Technology Business Consultant I

Entry-level role. Basic skills with moderate level of proficiency. Generally performs tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three years of demonstrated business analysis/consulting experience and demonstrated technical capabilities.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:
Jacksonville, FL

Time Type:
Full time