Mortgage Loan Officer Assistant - Seasonal (Savannah Mortgage Office)

Tasks

• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

• Meet with applicants to obtain information for loan applications and to answer questions about the process.

• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

• Review loan agreements to ensure that they are complete and accurate according to policy.

• Approve loans within specified limits, and refer loan applications outside those limits to management for approval.

• Handle customer complaints and take appropriate action to resolve them.

• Stay abreast of new types of loans and other financial services and products to better meet customers' needs.

• Review and update credit and loan files.

• Submit applications to credit analysts for verification and recommendation.

• Compute payment schedules.

• Analyze potential loan markets and develop referral networks to locate prospects for loans.

• Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

• Confer with underwriters to aid in resolving mortgage application problems.

• Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

• Work with clients to identify their financial goals and to find ways of reaching those goals.

• Negotiate payment arrangements with customers who have delinquent loans.

• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

• Supervise loan personnel.

• Interview, hire, and train new employees.

• Provide special services such as investment banking for clients with more specialized needs.

• Arrange for maintenance and liquidation of delinquent properties.

• Petition courts to transfer titles and deeds of collateral to banks.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking - Talking to others to convey information effectively.

• Mathematics - Using mathematics to solve problems.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Service Orientation - Actively looking for ways to help people.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.