Job Description

Responsibilities:

Responsibilities of an Insurance Sales Agent:

Assess the customer needs and advise clients on insurance coverage and personal protection options following Acceptance s G. U. E. S. T. standards.
Provide quality quotations, pricing, and required information to new prospects and completes the sales process for each customer per company policy and procedure.
Maintain strong knowledge of all products, pricing, and policy features available for sale.
Complete and maintain training for all products offered by Acceptance (i. e. auto, roadside, hospital indemnity, motorcycle, commercial and home/renters, etc.) and other insurance companies for which they are appointed,
Develop and maintain relationships with business partners around the community and perform outside marketing activities to drive new customers.
Prepare quotations on customer change requests to their current policies.
Receive and respond to all customer inquiries and complaints. Request any missing or required information from customers and follow up for that information.
Maintain knowledge of industry competitors and provide critical market feedback to leadership regarding local competition and service needs.
Conduct daily customer payment reminder calls.
Follow-up routinely with customers on all open or unresolved issues including calling lapsed policy and policy renewal customers.
Answer the telephone in a prompt, professional and courteous manner.
Take / receive customer payments in office and over the phone.
Report any and all conditions affecting customer satisfaction.
Maintain appropriate records including, but not limited to; all time worked, reporting of sales activities, other reporting as required.
Scan and send required documents daily.
Assist in the daily cleaning/maintenance of the location according to Acceptance standards of operation.
Performs other duties as assigned by management.

Qualifications

Qualifications of an Insurance Sales Agent:

Six months or more of prior experience in a sales related field, required
High School diploma or GED required
Four-year college degree preferred
Must have a valid driver s license
Must be able to provide proof of automobile insurance
P&C and/or Life license required

Knowledge, Skills & Abilities:

Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers.
Preferences towards taking charge of a situation, takes initiative, are persuasive and can influence a positive outcome.
Are confident of their own abilities.
Proven ability to manage personal emotions and avoid negative responses to frustrations and annoyances.
Ability to effectively present information and respond to questions.
Ability to solve practical problems and deal with situations where limited standardization exists.
Skill and ability to use and operate a keyboard, computer, fax machine, scanner and copier.
Knowledge of Microsoft Word and Microsoft Excel is preferred.
An insurance license is required to work in this position. Acceptance Insurance pays 100% of the cost to obtain your license upon joining the company. The successful candidate must possess the ability to obtain and retain a Property & Casualty insurance license.

This job was posted on Sun Dec 09 2018 and expired on Fri Dec 14 2018.

Minimum $38K /yr

$53K /yr Average

Maximum $68K /yr

Tasks

Customize insurance programs to suit individual customers, often covering a variety of risks.

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

Perform administrative tasks, such as maintaining records and handling policy renewals.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Confer with clients to obtain and provide information when claims are made on a policy.

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Contact underwriter and submit forms to obtain binder coverage.

Select company that offers type of coverage requested by client to underwrite policy.

Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

Develop marketing strategies to compete with other individuals or companies who sell insurance.

Calculate premiums and establish payment method.

Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Plan and oversee incorporation of insurance program into bookkeeping system of company.

Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

Install bookkeeping systems and resolve system problems.

Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Service Orientation - Actively looking for ways to help people.

Time Management - Managing one's own time and the time of others.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.