Job Description

We are looking for a dynamic Store Manager that embodies the “Live Well” spirit of GNC. If that describes you, then join the high energy, stores team at GNC. As the Store Manager you are accountable for the day-to-day retail operations of the GNC store in conjunction with the Regional Sales Director. This position has full accountability for the stores financial results, the overall leadership and development of the associates, by creating a positive work environment, displaying GNC brand loyalty, exceptional customer service and driving sales. The store manager should have the aptitude to provide advanced product knowledge, and to help promote GNC’s “Live Well” brand.

What we are looking for in a GNC Store Manager is:

A Store Manager who enjoys interacting with customers and is committed to helping them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs
One who displays a strong understanding and commitment of GNC's Vision and Values
The ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management
The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates' with regard to product knowledge
Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.
Responsible for ordering merchandise and supplies to maintain appropriate inventory levels, according to GNC guidelines to maximize sales and maintain store appearance
Verify the delivery of all merchandise to the store.
Ensure full understanding of all store communications including product information, advertising, promotions and other marketing initiatives.
Ability to multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Partner with Loss Prevention to ensure adherence to GNCs policies and procedures.

Education: Bachelor's degree preferred

Experience: 2+ years of retail sales and store management experience in a specialty retail environment.

Other Requirements:

Self-motivated
Strong communication and team building skills
Total compliance with all store operations policies
Manage work schedules within established budgets for optimal store coverage
Ability to work a flexible schedule (i.e. Holidays, weekends)

Benefits:

Medical, dental, vision and insurance benefits
Competitive rate of pay
Paid Time Off
401(k) Plan
Short-term disability benefits
Employee assistance program
Employee discount

GNC has been a leading source of health and wellness products for more than 70 years and sets the standard in the nutritional supplement industry by demanding truth in labeling, ingredient safety and product potency, all while remaining on the cutting-edge of nutritional science. Since its foundation in the 1930’s, GNC has prided itself on offering a challenging and rewarding work environment while delivering premium vitamins and other health supplements to our customers. GNC is an equal opportunity/affirmative action employer, which will consider all qualified applicants for employment without discrimination and takes affirmative action to employ and advance in employment individuals without regard to race, color, national origin, religion, age, protected veteran status or physical or mental disability. A notice describing these and other employment rights under federal law can be viewed online.

Equal Opportunity / Affirmative Action / Protected Veterans / Disabled Individuals Employer

This job was posted on Thu Sep 10 2020 and expired on Sun Sep 27 2020.

Minimum $21K /yr

$44K /yr Average

Maximum $103K /yr

Tasks

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Instruct staff on how to handle difficult and complicated sales.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Inventory stock and reorder when inventory drops to a specified level.

Establish and implement policies, goals, objectives, and procedures for the department.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Enforce safety, health, and security rules.

Estimate consumer demand and determine the types and amounts of goods to be sold.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Formulate pricing policies for merchandise, according to profitability requirements.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.

Establish credit policies and operating procedures.

Plan budgets and authorize payments and merchandise returns.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management - Managing one's own time and the time of others.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.