Job Description

A great experience starts with you!

The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.

Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!
A skate on every foot, a hockey jersey on every back!

Summary of Position

This associate is responsible for performing the daily activities required for maintaining proper ice conditions and the equipment for proper ice maintenance in accordance to facility standards additionally, responsible in assisting in all other operations in a manner supportive of The Rinks values.

Responsibilities

Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor.
Operate Ice resurfacing equipment in a safe manner to ensure Guest and Associate safety.
Efficiently and accurately perform ice resurfaces in a timely manner.
Coordinate the maintenance of on-ice and off-ice related issues.
Contribute to the execution of on-ice and off ice events and activities in a timely manner.
Safeguard public sessions to assure exemplary Guest experience and safety.
Enthusiastically service Guests while performing a multitude of diverse tasks.
Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service.
Adhere to first aid and emergency guidelines and procedures.
Monitor activity on ice and in other controlled areas.
Adhere to all OSHA Safety Standards and be alert and communicate safety / security problems to the Supervisor or Lead immediately.
Maintain all ice-related equipment to be safe and operable. Any repairs should be reported to the Supervisor / Lead immediately and General Manager.
Knowledgeable and performance of all ice resurfacing equipment in accordance to safety standards implemented within the maintenance certification training.
Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests.
Assist in the repairs of ice resurfacing equipment as required.
Completion of daily Ice Maintenance voltmeter, hydrometer, and compressor readings to ensure the safe operations of ice equipment.
Adheres to optimum ice standards by edging daily therefore ensuring a safer ice surface for guests.
Maintain Air Quality Standards by assisting in the documentation of meter readings.
Maintain The Rinks housekeeping standards for all areas of the facility including; Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
Assist in maintenance projects including periodic maintenance of facility equipment.
Assist in performing general maintenance throughout the facility.
Set up and maintain facility signage and displays where applicable.
Maintain ice resurfacers according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations.
Monitor ice conditions; remove debris from ice surface and surrounding areas.
Adhere to all The Rinks policies and procedures.
Other duties as assigned

Skills

Must be 18 years of age or older
Must complete Ice Maintenance training with a certified The Rinks Maintenance Associate with in a 90-day training period.
Must pass a written, oral and practical Zamboni and Ice Maintenance Exam with a score of 80% or higher.
Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays and nights)
Must be able to read equipment manuals, safety procedures and write reports, update logbooks, document repairs.
Ice rink operations experience preferred
Service minded, highly motivated self-starter, enthusiastic and energetic.
Demonstrates an understanding of The Rinks commitment to quality people, places and programming.
Possesses strong interpersonal and communication skills.
Consistently maintains a pleasant, professional, and approachable style.
Thrives in a fast paced, dynamic environment where required to work with a variety of individuals and personalities.

Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Certifications Required - NA.

Experience Required - 0-1 Year

Demands:

Activity Frequency

Lifting/Carrying

21-50 lbs. Occasional (1%-33% of time)

Pushing/Pulling

21-50 lbs. Frequent (34%-66% of time)

Driving

Automatic Trans Constant (Over 66% of time)

Required as part of the position: Yes

Twisting/Turning

Reach over shoulder Frequent (34%-66% of time)

Reach over head Frequent (34%-66% of time)

Reach outward Frequent (34%-66% of time)

Climb Frequent (34%-66% of time)

Crawl Occasional (1%-33% of time)

Kneel Occasional (1%-33% of time)

Squat Frequent (34%-66% of time)

Sit Frequent (34%-66% of time)

Walk-Normal Surfaces Constant (Over 66% of time)

Walk-Uneven Surfaces Frequent (34%-66% of time)

Walk-Slippery Surfaces Constant (Over 66% of time)

Stand Constant (Over 66% of time)

Bend Frequent (34%-66% of time)

Other

Keyboard/Ten Key Occasional (1%-33% of time)

Fingering (Fine Dexterity) Frequent (34%-66% of time)

Handling (Grasping, Holding) Constant (Over 66% of time)

Repetitive Motion - Hands Occasional (1%-33% of time)

Repetitive Motion - Feet Occasional (1%-33% of time)

Environmental Conditions:

Activity Frequency

Electrical Hazards Occasional (1%-33% of time)

Cramped Quarters Rarely (Less than 1 hour per shift)

Dust/Smoke Occasional (1%-33% of time)

Fumes/Odors/Grease/Oil

Frequent (34%-66% of time)

Hot/Cold Temperatures Constant (Over 66% of time)

Indoor Constant (Over 66% of time)

Outdoor (Inclement Weather) Rarely (Less than 1 hour per shift)

Sun Exposure Never

Noise Frequent (34%-66% of time)

Chemicals Frequent (34%-66% of time)

Vibration Constant (Over 66% of time)

Unprotected Heights Rarely (Less than 1 hour per shift)

Other Demands:

Activity Frequency

Problem Solving Frequent (34%-66% of time)

Analytical Ability Occasional (1%-33% of time)

Communication - Oral Frequent (34%-66% of time)

Communication - Written Frequent (34%-66% of time)

Money Handling Rarely (Less than 1 hour per shift)

Organization Frequent (34%-66% of time)

Interpersonal Skills Frequent (34%-66% of time)

Calculating Frequent (34%-66% of time)

Concentration Frequent (34%-66% of time)

Creativity Occasional (1%-33% of time)

This job was posted on Mon Dec 27 2021 and expired on Thu Dec 30 2021.

Minimum $18K /yr

$30K /yr Average

Maximum $77K /yr

Tasks

Sell tickets and collect fees from customers.

Sell and serve refreshments to customers.

Record details of attendance, sales, receipts, reservations, or repair activities.

Provide information about facilities, entertainment options, and rules and regulations.

Direct patrons to rides, seats, or attractions.

Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.

Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.

Keep informed of shut-down and emergency evacuation procedures.

Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, or curling.

Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.

Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.

Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.

Fasten safety devices for patrons, or provide them with directions for fastening devices.

Tend amusement booths in parks, carnivals, or stadiums, performing duties such as conducting games, photographing patrons, or awarding prizes.

Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.

Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.

Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.

Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.