Job Description

Site Reliability Engineer Expert

Location:

Roma, IT, 00154Harahan Jefferson Parish, LA, US, 70123NV Statewide, NV, USJefferson, MO, US, 65101MA Statewide, MA, USAL Statewide, AL, USNew York, NY, US, 10013DE Statewide, DE, USNichols, NY, US, 13812Lacey, WA, US, 98516West Greenwich, RI, US, 02817OR Statewide, OR, USNV Statewide, NV, USTrenton, NJ, US, 08648Richmond, VA, US, 23219TX Statewide, TX, USAustell, GA, US, 30168Houston, TX, US, 77040Bridgeport, WV, US, 26330NE Statewide, NE, USCharleston, WV, US, 25314OH Statewide, OH, USTyler, TX, US, 75701Bronx, NY, US, 10454Farmington, NY, US, 14425Cudahy, WI, US, 53110AZ Statewide, AZ, USND Statewide, ND, USDover, DE, US, 19901St Louis, MO, US, 63146Harrington, DE, US, 19952Gulfport, MS, US, 39503Jacksonville, FL, US, 32256Hempstead, NY, US, 11550Lakeland, FL, US, 33815Lincoln, NE, US, 68504IN Statewide, IN, USDE Statewide, DE, USJohnston, RI, US, 2919Santa Fe Springs, CA, US, 90670Rochester, NY, US, 14624Raleigh, NC, US, 27616Saugerties, NY, US, 12477San Francisco, CA, US, 94129NE Statewide, NE, USTulsa, OK, US, 74146Bolingbrook, IL, US, 60440MN Statewide, MN, USPhoenix, AZ, US, 85034Phoenix, AZ, US, 85034Richmond, VA, US, 23222Seattle, WA, US, 98104OR Statewide, OR, USSan Diego, CA, US, 92123North Chesterfield, VA, US, 23237AR Statewide, AR, USPA Statewide, PA, USMI Statewide, MI, USSouth Ozone Park, NY, US, 11420Waco, TX, US, 76712West Greenwich, RI, US, 02817Indianapolis, IN, US, 46241Syracuse, NY, US, 13209NJ Statewide, NJ, USBolingbrook, IL, US, 60440IA Statewide, IA, USLansing, MI, US, 48911NY Statewide, NY, USReno, NV, US, 89521Mishawaka, IN, US, 46545AZ Statewide, AZ, USCorpus Christi, TX, US, 78405Mesa, AZ, US, 85202Colorado Springs, CO, US, 80915Batavia, NY, US, 14020Victoria, TX, US, 77901San Antonio, TX, US, 78233MD Statewide, MD, USMI Statewide, MI, USOakdale, MN, US, 55128KS Statewide, KS, USWI Statewide, WI, USFremont, CA, US, 94538Tukwila, WA, US, 98168Jefferson City, MO, US, 65109Baltimore, MD, US, 21230CT Statewide, CT, USPunta Gorda, FL, US, 33950Colonie, NY, US, 12205CA Statewide, CA, USIslandia, NY, US, 11749MA Statewide, MA, USWhitehall, WV, US, 26554Nashville, TN, US, 37210Monticello, NY, US, 12701Jamesburg, NJ, US, 08831Boston, MA, US, 02110Schenectady, NY, US, 12301Yonkers, NY, US, 10704NJ Statewide, NJ, USStatewide, SC, USSan Bernardino, CA, US, 92408Nashville, TN, US, 37214SD Statewide, SD, USBolingbrook, IL, US, 60440Vernon, NY, US, 13476Orlando, FL, US, 32822FL Statewide, FL, USStanton, DE, US, 19804STATEWIDE, CT, USAL Statewide, AL, USAustin, TX, US, 78754OH Statewide, OH, USStatewide, SC, USRI Statewide, RI, USChatsworth, CA, US, 91311IN Statewide, IN, USPueblo, CO, US, 81003Tallahassee, FL, US, 32301Jacksonville, FL, US, 32256Robinsonville, MS, US, 38664Reno, NV, US, 89521Nashville, TN, US, 37214Lansing, MI, US, 48911OK Statewide, OK, USWA Statewide, WA, USTempe, AZ, US, 85283TX Statewide, TX, USCO Statewide, CO, USLouisville, KY, US, 40202Topeka, KS, US, 66603Tunica, MS, US, 38676Tampa, FL, US, 33619MT Statewide, MT, USNC Statewide, NC, USID Statewide, ID, USOK Statewide, OK, USTN Statewide, TN, USMS Statewide, MS, USAustin, TX, US, 78727Austin, TX, US, 78754WI Statewide, WI, USSD Statewide, SD, USIA Statewide, IA, USCentennial, CO, US, 80112Sacramento, CA, US, 95834Southfield, MI, US, 48075Golden, CO, US, 80401Trenton, NJ, US, 08648Flowood, MS, US, 39232KY Statewide, KY, USNY Statewide, NY, USNM Statewide, NM, USWixom, MI, US, 48393Lansing, MI, US, 48911Indianapolis, IN, US, 46202GA Statewide, GA, USSalem, OR, US, 97302Fresno, CA, US, 93722Philadelphia, PA, US, 19113Atlanta, GA, US, 30303McAllen, TX, US, 78503Albuquerque, NM, US, 87113Fort Worth, TX, US, 76126CO Statewide, CO, USRI Statewide, RI, USHouston, TX, US, 77032Kansas City, MO, US, 64120WA Statewide, WA, USAbilene, TX, US, 79602Crest Hill, IL, US, 60403Tukwila, WA, US, 98168MN Statewide, MN, USReno, NV, US, 89502Billings, MT, US, 59102Sacramento, CA, US, 95834NY, USSan Francisco, CA, US, 94104Reno, NV, US, 89521PA Statewide, PA, USPearl, MS, US, 39208CA Statewide, CA, USMT Statewide, MT, USDC Statewide, DC, USWV Statewide, WV, USHamburg, NY, US, 14075Clayton, NC, US, 27520KS Statewide, KS, USColumbia, SC, US, 29209Holts Summit, MO, US, 65043MO Statewide, MO, USNM Statewide, NM, USProvidence, RI, US, 02903Egg Harbor Township, NJ, US, 08234Santa Fe Springs, CA, US, 90670VA Statewide, VA, USSanta Fe Springs, CA, US, 90670Bozeman, MT, US, 59715Lakeland, FL, US, 33815GA Statewide, GA, USLA Statewide, LA, USJamesburg, NJ, US, 08831Las Vegas, NV, US, 89119WY Statewide, WY, USRoseville, MN, US, 55113Port Allen, LA, US, 70767Irving, TX, US, 75038MS Statewide, MS, USTiverton, RI, US, 02878IL Statewide, IL, USME Statewide, ME, USMiami, FL, US, 33178Louisville, KY, US, 40218Lincoln, RI, US, 02865UT Statewide, UT, USKent, WA, US, 98032MI, USElkview, WV, US, 25071Austin, TX, US, 78754MO Statewide, MO, USLatham, NY, US, 12110Doral, FL, US, 33126Topeka, KS, US, 66618El Paso, TX, US, 79906NH Statewide, NH, USMadison, WI, US, 53718Wallingford, CT, US, 06492KY Statewide, KY, USPierre, SD, US, 57501Columbia, MD, US, 65201Raleigh, NC, US, 27604Cranston, RI, US, 02920MD Statewide, MD, USSaratoga Springs, NY, US, 12866NC Statewide, NC, USFL Statewide, FL, USLubbock, TX, US, 79407LA Statewide, LA, USSan Diego, CA, US, 94538Renton, WA, US, 98057Raleigh, NC, US, 27604Louisville, KY, US, 40218Harrisburg, PA, US, 17111Plant City, FL, US, 33564Morrisville, NC, US, 27560WV Statewide, WV, USStatewide, IL, USWilliamsville, NY, US, 14221Victoria, TX, US, 77901Cranbury, NJ, US, 08512Weston, FL, US, 33331Springfield, MO, US, 65803Las Vegas, NV, US, 89113Murrieta, CA, US, 92562VA Statewide, VA, US

Requisition ID: 12640

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com (https://c212.net/c/link/?t=0&l=en&o=3466342-1&h=1955860405&u=https%3A%2F%2Fwww.igt.com%2F&a=www.igt.com) .

Role overview:

Site reliability engineers (SREs) combine engineering experience and an innate drive to improve existing systems and processes, with the creativity to develop novel solutions to evolving challenges. For organizations, SREs are typically responsible for the availability and reliability of critical platform services and applications, ensuring they meet the requirements of internal and external users. The best SREs are motivated to collaborate with business leaders in building and running sustainable production systems, which can evolve and adapt to changes in a global business environment.

Objectives of this role:

Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
Provide primary operational support and engineering for multiple large-scale distributed software applications

Responsibilities:

Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service-level objectives

Required skills and qualifications:

Bachelor’s degree (or equivalent) in computer science or related discipline
Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript
Experience with distributed storage technologies such as NFS, HDFS, Ceph, Amazon S3 and Azure Storage, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn)
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement

Preferred skills and qualifications:

Previous success in technical engineering
Coding experience beyond simple scripts

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .

This job was posted on Fri Apr 21 2023 and expired on Tue Apr 25 2023.

Minimum $12K /yr

$127K /yr Average

Maximum $331K /yr

Tasks

Study product characteristics or customer requirements to determine validation objectives and standards.

Analyze validation test data to determine whether systems or processes have met validation criteria or to identify root causes of production problems.

Develop validation master plans, process flow diagrams, test cases, or standard operating procedures.

Prepare detailed reports or design statements, based on results of validation and qualification tests or reviews of procedures and protocols.

Maintain validation test equipment.

Conduct validation or qualification tests of new or existing processes, equipment, or software in accordance with internal protocols or external standards.

Communicate with regulatory agencies regarding compliance documentation or validation results.

Prepare, maintain, or review validation and compliance documentation, such as engineering change notices, schematics, or protocols.

Recommend resolution of identified deviations from established product or process standards.

Design validation study features, such as sampling, testing, or analytical methodologies.

Prepare validation or performance qualification protocols for new or modified manufacturing processes, systems, or equipment for production of pharmaceuticals, electronics, or other products.

Create, populate, or maintain databases for tracking validation activities, test results, or validated systems.

Resolve testing problems by modifying testing methods or revising test objectives and standards.

Conduct audits of validation or performance qualification processes to ensure compliance with internal or regulatory requirements.

Draw samples of raw materials, intermediate products, or finished products for validation testing.

Direct validation activities, such as protocol creation or testing.

Coordinate the implementation or scheduling of validation testing with affected departments and personnel.

Participate in internal or external training programs to maintain knowledge of validation principles, industry trends, or novel technologies.

Validate or characterize sustainable or environmentally friendly products, using electronic testing platforms.

Assist in training equipment operators or other staff on validation protocols and standard operating procedures.

Plan or conduct validation testing of alternative energy products, such as synthetic jet fuels or energy storage systems, such as fuel cells.

Devise automated lab validation test stations or other test fixtures or equipment.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Science - Using scientific rules and methods to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.