Job Description

JOB TITLE:Cashier

REPORTS TO:Store Manager/Assistant Manager

SUPERVISES:None

GENERAL SUMMARY:

Responsible for providing and maintaining exceptional customer service. Processes sales quickly, accurately and efficiently and performs all cash register duties. Performs other duties, (including pricing and stocking merchandise) as necessary to maximize profitability, while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS:

Ensure every customer receives exceptional service by providing a friendly environment.
Maintain an awareness of all promotions and advertisements.
Accurately and efficiently ring on registers.
Accurately maintain all cash and other forms of tender at the registers.
Ensure register area has outstanding housekeeping standards.
Direct customers to merchandise location.
Help foster an environment of teamwork.
Recover and face merchandise on shelves and restock shelves and price merchandise.
Assist with training and development of new cashiers with guidance from Store Manager.
Comply with all company policies and procedures as outlined in the Standard Operation Procedures manual and Team Member Handbook.
Help maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
Any other tasks, assignments or responsibilities as directed by Management.

KNOWLEDGE and SKILLS:

Proficient in reading, speaking and writing English.
Effective interpersonal skills.
Effective oral and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow merchandise guide.
Knowledge of basic cash handling procedures.
Basic mathematical skills.
Ability to perform cash register functions.
Ability to be a team player.

WORK EXPERIENCE and/or EDUCATION:

High school diploma or equivalent preferred.

COMPETENCIES:

Aligns motives, values and beliefs with Old Time Pottery, LLC values and culture.
Works as a team player.
Recognizes that his/her actions directly impact store performance.
Demonstrates responsiveness and sensitivity to customer needs.
Ability to perform all cash register functions efficiently and accurately.
Stocks and maintains merchandise in store, adequately and safely.
Maintains an efficient, orderly, clean and safe store.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

Constant walking and standing.
Frequent and repeated bending/twisting from the waist to stock merchandise, unload trucks or assist customers.
Frequent handling or grasping of merchandise and equipment such as cash handling equipment, merchandise wrapping paper, bagging and shopping carts.
Frequent and proper lifting of up to 25 pounds from floor to waist.
Frequent carrying of merchandise of up to 25 pounds.
Occasional and proper lifting of up to 25 pounds from waist to overhead.
Occasional squatting and kneeling to assist customers.
Occasional work above the waist and/or shoulder.
Occasional climbing – ascending/descending using a ladder.
Occasionally exposed to outside weather conditions.
Gross handling/finger dexterity.
Forcible push/pull of up to 80 pounds of force using large material handling equipment.
Fast-paced environment; moderate noise level.

This job description represents an overview of the responsibilities for the above referenced position and is not intended to represent a comprehensive list of responsibilities. Job responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. An associate should perform all duties as assigned by his/ her supervisor.

Old Time Pottery, LLC is an Equal Opportunity Employer.

This job was posted on Fri Oct 27 2023 and expired on Wed Nov 08 2023.

Minimum $25K /yr

$27K /yr Average

Maximum $30K /yr

Tasks

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Answer customers' questions, and provide information on procedures or policies.

Help customers find the location of products.

Issue receipts, refunds, credits, or change due to customers.

Greet customers entering establishments.

Supervise others and provide on-the-job training.

Assist customers by providing information and resolving their complaints.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.

Answer incoming phone calls.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

Offer customers carry-out service at the completion of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculate total payments received during a time period, and reconcile this with total sales.

Keep periodic balance sheets of amounts and numbers of transactions.

Compute and record totals of transactions.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Sort, count, and wrap currency and coins.

Weigh items sold by weight to determine prices.

Issue trading stamps and redeem food stamps and coupons.

Pay company bills by cash, vouchers, or checks.

Post charges against guests' or patients' accounts.

Request information or assistance using paging systems.

Process merchandise returns and exchanges.

Cash checks for customers.

Sell tickets and other items to customers.

Compile and maintain non-monetary reports and records.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Service Orientation - Actively looking for ways to help people.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.