Job Description

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description

Are you a born performer? Are you an "Expert" in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!

Overview

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!

We are seeking a passionate hospitality professional for the position of Housekeeping Houseperson at the Lytle Park Hotel. This Expert is responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met with a special emphasis on assisting the Room Attendants. Periodically, this position will be assigned special cleaning projects, and responding to high priority clean ups.

The primary responsibilities of the Housekeeping Houseperson include but are not limited to:

Responsible for the overall cleanliness of assigned floors (i.e., vacuuming, buffing, etc.) while ensuring a clean environment for our guests.
Assist the Housekeeping team with upkeep of supplies, delivery of linen, paper products, and cleaning as needed.
Restocking of guest floor supply closets of all items assigned and needed by the Housekeeping team.
Clean all internal offices, emptying trash, vacuuming and dusting.
Responsible for delivery of guest amenities and Housekeeping deliveries when assigned.
Respond appropriately to guest and associate inquiries to ensure total guest satisfaction.
Perform other duties as assigned by the Director of Housekeeping or member of the management team.
Anticipate guest needs in order to deliver a guest experience "exactly like nothing else".

Qualifications

The Base

Experts at The Lytle Park Hotel must possess our core values to assist with realizing our mission of Honored Hospitality.

Positive
Genuine
Honorable
Caring
Passionate
Open Minded

Must have at least (1) or more years of experience in a similar role, with a combination of previous Hospitality experience preferred.

The Lytle Park Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Application currently closed

This job was posted on Fri Sep 29 2023 and expired on Tue Oct 03 2023.

Minimum $29K /yr

$32K /yr Average

Maximum $35K /yr

Tasks

Provide towels and sheets to clients in public baths, steam rooms, and restrooms.

Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.

Check supplies to ensure adequate availability, and order new supplies when necessary.

Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.

Clean facilities such as floors or locker rooms.

Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.

Refer guest problems or complaints to supervisors.

Maintain a lost-and-found collection.

Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.

Activate emergency action plans and administer first aid, as necessary.

Procure beverages, food, and other items as requested.

Collect soiled linen or clothing for laundering.

Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.

Operate washing machines and dryers to clean soiled apparel and towels.

Maintain inventories of clothing or uniforms, accessories, equipment, or linens.

Attend to needs of athletic teams in clubhouses.

Provide assistance to patrons by performing duties such as opening doors or carrying bags.

Operate controls that regulate temperatures or room environments.

Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.

Provide or arrange for services such as clothes pressing, cleaning, or repair.

Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.

Stencil identifying information on equipment.

Set up various apparatus or athletic equipment.

Skills

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.