Sr. Vice President of Client Solutions

Tasks

• Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.

• Appoint department heads or managers and assign or delegate responsibilities to them.

• Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.

• Prepare budgets for approval, including those for funding or implementation of programs.

• Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.

• Implement corrective action plans to solve organizational or departmental problems.

• Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.

• Establish departmental responsibilities and coordinate functions among departments and sites.

• Preside over or serve on boards of directors, management committees, or other governing boards.

• Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.

• Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.

• Review reports submitted by staff members to recommend approval or to suggest changes.

• Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.

• Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.

• Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.

• Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.

• Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.

• Direct or conduct studies or research on issues affecting areas of responsibility.

• Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

• Make presentations to legislative or other government committees regarding policies, programs, or budgets.

• Refer major policy matters to elected representatives for final decisions.

• Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.

• Conduct or direct investigations or hearings to resolve complaints or violations of laws or testify at such hearings.

• Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.

• Prepare bylaws approved by elected officials and ensure that bylaws are enforced.

• Serve as liaisons between organizations, shareholders, and outside organizations.

• Attend and participate in meetings of municipal councils or council committees.

• Represent organizations or promote their objectives at official functions or delegate representatives to do so.

• Organize or approve promotional campaigns.

• Nominate citizens to boards or commissions.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking - Talking to others to convey information effectively.

• Mathematics - Using mathematics to solve problems.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Coordination - Adjusting actions in relation to others' actions.

• Persuasion - Persuading others to change their minds or behavior.

• Negotiation - Bringing others together and trying to reconcile differences.

• Instructing - Teaching others how to do something.

• Service Orientation - Actively looking for ways to help people.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Operations Analysis - Analyzing needs and product requirements to create a design.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Time Management - Managing one's own time and the time of others.

• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.