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Sorts and prioritizes samples that arrive at the Front Window and the pneumatic tube system.
Receives patient specimens: Retrieves electronic orders by scanning bar-coded specimens, verify information in the system matches the labels, and update collection date/time, if necessary.
Accessions patient specimens: Accurately enters information from requisition (including patient name, unit number, requesting area, time sample drawn, physician s name, tubes received, tests requested, general comments) into computer. Affixes bar-coded labels to requisition and tubes.
Operate automated pre-analytic sample processing instrumentation Transfers samples from racks to centrifuges and decant station.
Decants and sorts specimens.
Responds to telephone inquiries regarding patient test results and related information as part of the general laboratory workflow.
Processes add-on requests: Locates sample, add tests to the accession, and responds to electronic request from the provider.
Faxes reports as requested per lab protocol.
May pre-process specimens for testing.
Sorts and files any requisitions.
Follows department Cancel, Credit, Refuse protocols.
Assists laboratory management with special projects relating to Front Office operations as assigned. Maintains safe and clean working environment.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Good interpersonal and communication skills so as to be able to interact effectively with individuals in the lab and the hospital. Promotes a positive working environment and demonstrates an appropriate level of professionalism. Ability to multitask and work accurately under stress of time constraints and heavy workload demands. Neat and orderly work habits.
Attention to detail.
Manual dexterity and visual accuracy.
Energy level sufficient to on occasion spend many hours per day moving samples.
Accurate computer skills.
Ability to read, write and speak English sufficiently to communicate with patients and laboratory and clinical staff.
WORKING CONDITIONS:Working environment is a clinical laboratory. Handles potentially biohazardous body fluid samples (including blood, urine, CSF) from patients and animals (research samples). Work environment at times may be hectic or stressful. There may also be prolonged periods of sitting or standing, and some duties may require lifting of up to 20 lbs.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
EEO StatementMassachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
QUALIFICATIONS:
High School Diploma or equivalent.
Previous laboratory, healthcare or customer service experience preferred. Experience with computers, including Microsoft Windows software.
The Spaulding Rehabilitation Network is a recognized leader in rehabilitative medicine in Eastern Massachusetts, in the United States, and across the globe. We offer world-class inpatient and outpatient care through our network of 5 inpatient facilities and 25 outpatient centers. Our mission is to provide exceptional clinical care, promote medical education, and advance research.
I have completed a clinical laboratory assistant program and have completed a 6-month internship in a hospital laboratory.
We, the clinical laboratory assistants, play a supporting role in testing and preparing specimens to use in a medical lab. Our responsibilities include multiple tasks including examining microscopic cells under a microscope; making use of centrifuges to segregate plasma and blood cells; and running disease detection tests using lab equipment that is automated. We, as clinical laboratory assistants, work under a clinical lab technologist. In laboratories that are non-hospital, we help with administrative tasks like responding to phone calls or greeting patients.
Core tasks: