Job Description

Job Description

Trillium Technical is now seeking a Connected Services Feature Owner for work in Auburn Hills!
The Connected Vehicle Team is revolutionizing the vehicle ownership experience through the invention of software products delivered to customers through a variety of digital touchpoints including mobile apps, websites, and in-vehicle infotainment systems. The Connected Services Feature Owner responsibilities include but not limited to:
• Collaborate with internal and external stakeholders to recognize feature opportunities and develop the vision, functional objectives, epic user stories, logical architectures, and UX/UI concepts that meet the needs.
• Lead feature definition end-to-end across all customer interaction channels (i.e. in-vehicle, call center, mobile app and web) that meet the product vision and objectives. Prioritize requirements for downstream teams to support iterative development and minimal viable product (MVP) definition.
• Ensure feature definitions provide robust customer experiences and flexibility to support multiple regions and future product evolution.
• Work with customer channel and system component owners to ensure feature is delivered in a way that meets feature objectives and has a consistent cross-channel experience.
• Represent the feature to product development teams throughout the product development lifecycle to ensure resulting product meets the feature vision and objectives.
• Communicates status, risks and escalations to the leadership team.
• Monitor and communicate in market feature performance and lead resolution for production issues.
• Create and maintain communications regarding vision and progress like a feature roadmap and release plan.
• Create contractual project related documentation like a requirements specification or statement of work.
If interested, please apply today!

Qualifications

• Bachelors/Master's degree Electrical, Computer, Information Technology or equivalent.
• 3+ years' experience in a product definition or systems engineering role for software-based consumer products.
• Strong leadership and technical skills to lead cross-functional teams and align stakeholders.
• Technical skills including:
• Understanding software systems and products
• Ability to review designs and ensure they meet best practices
• Experience testing or verifying software meets acceptance criteria
• The desire to be part of, and contribute to, a team with a proven ability to work cross-functionally with designers, coders, integrators and business teams.
• Strong relationship-building skills including the ability to relate constructively to all levels of an organization.
• Ability to multitask and prioritize projects and tasks judiciously.
• Strong listening, written, and oral communication skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Ambition and the ability to be self-directed.
• Excellent organizational and communication skills.
Preferred Requirements:
• Master of Science in Electrical, Computer, Information Technology or equivalent
• Experience with automotive connected vehicle, Internet-of-Things, vehicle infotainment products, mobile apps and/or customer web portals.
• Experience reading/writing requirements using DOORs.
• Experience in a Scrum Product Owner or similar role in an agile environment.
• Experience using Atlassian Jira Agile (www.atlassian.com/software/jira/agile).
• Experience modeling business or software processes using BPMN constructs.
• Experience capturing and managing software requirements as User Stories.
• Experience facilitating backlog refinement.
• Experience delivering a product used globally (multilingual and localized).
• Experience creating release notes, user documentation, and/or training materials.
• Experience writing a requirements specification or statement of work.

Trillium Technical has been recruiting and placing Engineering professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of Engineering professionals. Trillium is an Equal Opportunity Employer.

This job was posted on Sat Nov 13 2021 and expired on Sun Nov 21 2021.

Minimum $90K /yr

$110K /yr Average

Maximum $140K /yr

Tasks

Manage project execution to ensure adherence to budget, schedule, and scope.

Confer with project personnel to identify and resolve problems.

Monitor or track project milestones and deliverables.

Submit project deliverables, ensuring adherence to quality standards.

Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.

Initiate, review, or approve modifications to project plans.

Schedule and facilitate meetings related to information technology projects.

Direct or coordinate activities of project personnel.

Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).

Identify need for initial or supplemental project resources.

Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

Perform risk assessments to develop response strategies.

Prepare project status reports by collecting, analyzing, and summarizing information and trends.

Identify, review, or select vendors or consultants to meet project needs.

Develop and manage annual budgets for information technology projects.

Establish and execute a project communication plan.

Develop and manage work breakdown structure (WBS) of information technology projects.

Monitor the performance of project team members, providing and documenting performance feedback.

Coordinate recruitment or selection of project personnel.

Assign duties, responsibilities, and spans of authority to project personnel.

Negotiate with project stakeholders or suppliers to obtain resources or materials.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management - Managing one's own time and the time of others.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.