Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't go - challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth - so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. During the COVID-19 pandemic, we are committed to the health and safety of our employees and prospective employees, which means at this time our interview processes may include virtual discussions, interviews, and onboarding. Please note that compliance with local regulations and safety protocols is a condition of employment at Ultragenyx. Elements of safety protocols may include, but are not limited to: work from home requirements, regular or symptom-based covid testing, providing valid evidence of vaccination, mask wearing, and physical distancing.

US based roles: Full vaccination against COVID-19 is a condition of employment at Ultragenyx. This requirement applies to almost all roles at Ultragenyx based in the U.S., with very limited exceptions. If you are unable to receive a COVID-19 vaccine due to a disability, serious medical condition, or because it would violate your sincerely held religious belief, you will have an opportunity to request a reasonable accommodation.

Roles based outside the US: If the role requires travel to the US or another country that requires evidence of covid vaccination for entry, candidates and employees will be required follow the local regulations and corporate policy regarding vaccination evidence submission.

Position Summary:

Ultragenyx is looking for a contract Market Research and Analytics position that will be a key member of the Commercial Excellence group and work collaboratively with the Marketing Team to develop and execute on Market Research plans and studies. This position is responsible for delivering actionable market insights through market research/market analytics for the Ultragenyx North America Commercial Organization.

The Senior Manager or Associate Director, Market Research & Analytics will collaborate to support commercialization strategies for the current products as well as the pre-launch planning efforts across Ultragenyx portfolio. This individual will aid in designing, executing, and managing market research studies. They will collaborate with cross-functional partners within and outside of NA Commercial to identify critical business objectives and will develop and implement market research plans to address these key strategic issues. This individual will demonstrate leadership in translating research and data into actionable insights, engage diverse audiences, and possess strong analytical skills.

Work Model:

Flex: can complete work from home during the pandemic; once return to the office 2-3 days in office to be expected and established with manager

Or

Remote: officially documented as working full time from home, with travel to Ultragenyx's offices or other location on occasion as needed

Responsibilities:

Conduct market research projects to support the brand strategy, including identification of market research needs, design, and execution
Conduct primary market research projects, develop qualitative and quantitative market research studies with key stakeholders including opportunity assessments, market landscape, quarterly ATU, positioning & messaging, and strategic issues and exploration research
Use primary and secondary data sources to support business case development
Manage vendors to determine appropriate research methodology, ensure project alignment to business objectives, and guide execution and reporting
Coordinate with internal stakeholders for the development and execution of the research materials
Manage projects within budgets, schedules, and corporate policies
Translate market research insights and data into actionable recommendations
Ability to develop and refine presentations to effectively communicate complex information clearly and concisely to a variety of internal stakeholders
Work closely with brand teams to understand business needs and shape research to address key business questions
Partner with other members of the Analytics Team to develop Key Performance Indicators
Build, manage and maintain relationships with key vendors of secondary analytics, secondary data, software, and consulting services
Ensure compliance with corporate policies and procedures, as well as US healthcare laws and regulations

Requirements:

Title commensurate with the number of years of experience in market research
Bachelor's degree in a quantitative discipline with 6+ years of relevant experience
Experience with both qualitative and quantitative primary market research methodologies, including brand tracking, message testing, and positioning research
4+ years of primary market research experience in the pharmaceutical/biotech industry
Previous experience in either management consulting applied to pharma or biotech, or direct experience in the industry in an analytical role (e.g., Market Research, Marketing Science, Market Analytics) is a plus
Strong presentation skills with ability to effectively communicate complex information to all levels of the organization
Demonstrated excellence in project management and managing multiple demands/priorities from various internal customers
Working knowledge and experience with pharmaceutical data sources (e.g., prescription and sales data, patient claims data, promotional audits)
Experience managing vendors and consultants strongly preferred
Experience in Rare Diseases is a plus
Proven ability to work effectively as a team player within cross-functional teams
Flexible, diplomatic, and able to effectively deal with ambiguity
Committed to the values of integrity, accountability, transparency, scientific rigor, and drive
Current US work authorization required

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Ultragenyx Pharmaceutical is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status. Reasonable accommodation will be provided for qualified individuals with disabilities and for qualified disabled veterans in job application procedures, as required by applicable law. If you have any difficulty using our online application system and need an accommodation due to a disability, you may contact Talent Acquisition by calling: (415) 483-8800 or by emailing us at [email protected]. For electronic email and mail inquiries, please include a description of your requested accommodation, your name and contact information.

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Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: [email protected].