Job Description

NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY: We have an exciting opportunity to join our team as a Patient Support Technician. In this role, the successful candidate Assists the professional staff in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYULMC Core Values in all aspects of job performance

JOB RESPONSIBILITIES:

Ensures that necessary equipment and supplies are present in the operating rooms and on the unit. Gives direct assistance to all health care surgical team members.
Maintains cleanliness of the patient care unit as appropriate to position. (i.e., instrument room, sterile supply room, warmers, equipment rooms, clearing of hallways, OR suite)
Responds to requests for specific tasks as delegated by any registered professional nurse.
Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team.
Functions as a respectful member of the health care team.
Completes delegated responsibilities as directed by the nursing staff. Provides assistance to patients in the activities as applicable. Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff. Completes activities as assigned.
Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations. Assists in supporting unit activities as requested. Assists in emergency situations as directed.
Demonstrates understanding of infection prevention and control standards. Demonstrates understanding and knowledge of sterile technique. Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned.
Completes annual mandatory competency checklists.
Participates in the orientation process of new staff and gives guidance to team members unfamiliar with equipment.
Participates in unit meetings.
Seeks learning resources for identified learning needs.
Recognizes own limitations and requests assistance when needed.
Demonstrates accountability for supplies, equipment, and environmental support.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights.

MINIMUM QUALIFICATIONS: To qualify you must have a High School diploma or equivalent required. Working knowledge of English is evident in verbal, reading and writing abilities, other language an asset; demonstrates ability in computer skills; demonstrates ability in sterile techniques and equipment readiness. Demonstrates physical stamina, manual dexterity, visual and aural acuity to perform responsibilities. Upon hire or entry into the position, must hold a certificate of training as an OR Assistant from an accredited institution.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Required Skills Required Experience

This job was posted on Sun Mar 24 2024 and expired on Mon Apr 01 2024.

Minimum $50K /yr

$55K /yr Average

Maximum $61K /yr

Tasks

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turn or reposition bedridden patients.

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.

Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.

Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Remind patients to take medications or nutritional supplements.

Feed patients or assist patients to eat or drink.

Supply, collect, or empty bedpans.

Undress, wash, and dress patients who are unable to do so for themselves.

Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

Prepare or serve food trays.

Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.

Record height or weight of patients.

Collect specimens, such as urine, feces, or sputum.

Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.

Change bed linens or make beds.

Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.

Exercise patients who are comatose, paralyzed, or have restricted mobility.

Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.

Assist nurses or physicians in the operation of medical equipment or provision of patient care.

Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.

Position or hold patients in position for surgical preparation.

Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.

Provide information such as directions, visiting hours, or patient status information to visitors or callers.

Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.

Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.

Explain medical instructions to patients or family members.

Stock or issue medical supplies, such as dressing packs or treatment trays.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Service Orientation - Actively looking for ways to help people.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Patient Support Technician Ambulatory Care Center ACC 375 hours

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