Job Description

Scope/Purpose of the Position

Assist designated Mortgage Loan Originator(s) in growing their business through a combination of marketing, sales, and administrative responsibilities.

Key Responsibilities and Essential Functions

Essential Functions

Represents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission statement and adhering to our core values in all functions of their job responsibilities along with interaction with internal and external customers
Understands the Operations policies and procedures
Maintains knowledge of product manuals and all company programs and their requirements
Remains current on Laws/Regs: Responsible for staying up-to-date on federal, state, and local laws and regulations; FNMA; FHLMC; FHA; and VA as they pertain to the mortgage lending industry
Reports to work on a daily and timely basis
Primary Responsibilities
Pre-Qualifications: Assist the Loan Officer in the pre-qualification process for potential borrowers including but not limited to: Conducting an applicant interview and full completion of the 1003 loan application, completion and client review of the GFE and Closing cost worksheet, obtain and review of in-file credit reports, and recommendations and/or advice on loan program eligibility
Borrower Eligibility Review: Review and analyze requested income and asset documentation to determine prospects ability to repay. Review all additional documentation needed to determine prospect also meets product guidelines prior to issuance of a pre-qualification letter
Coordinate Loan Package Standards: Ensure each file meets file quality and completion standards set forth by Regional Guidelines prior to submitting for client disclosures to be disbursed. Submit file to Disclosure team within 24 hours from complete loan package
Processing Missing Documentation: Performs necessary follow-up with the borrower and/or the loan referral source (realtor, builder, etc.) to ensure the timely receipt of any missing documentation needed to meet file submission standards required by the file set-up team and the loan processing department. Review and complete upload of all documentation into the Blitz-docs system and re-run DU/LP to ensure borrower qualifications
Facilitates Communications - Managing Expectations and File Timelines: Maintain communication with the borrower and the loan referral source regarding any change of loan status as it pertains to documentation needs in cooperation with the assigned loan processor, milestone touch-points (Processing, Underwriting, Approval, Clear to close), and milestone to ECD (Estimated Closing Date) in the effort to properly manage expectations in meeting loan commitment and closing dates
Loan Officer - Communication and pipeline review: Act as a liaison between the Loan officer and Processor for all matters related to each file. Conduct a daily Brief and Debrief meetings/calls with designated MLO to review full pipeline and set daily strategy/initiatives
Loan Processor - Communication and Pipeline Review: Conduct a weekly or as needed pipeline meeting/call to identify file progress or issues that need to be addressed
Contact borrower and referral source a minimum of 48 hours prior to closing to review the preliminary HUD-1 settlement statement from the attorney/processor

Marketing Support:

Provide marketing/business development support as needed which may include but is not limited to the following:
Coordinate relationship building functions and/or events
Maintain CRM database and overall drip campaign
Coordinate monthly mailers as needed
Maintain and manage MLO Social Media Campaign
Establish a variety of effective marketing techniques for maintaining business relationships with active and prospective referral sources
Coordinate efforts with the Regional Marketing Associate as needed to assist in event planning and the creation of new marketing materials to support MLO's relationship building efforts

It is understood that you are not licensed to originate loans or communicate with clients and that you are currently in the process of obtaining such licensure while employed as a Loan Partner at HomeBridge. Your job is not associated with contacting borrowers or originating loans through borrowers. You are prohibited from discussing any potential loan applications, lending activities, active loans, or potential loan scenarios with actual or potential borrowers. You acknowledge that engaging in loan origination directly with borrowers is strictly prohibited and will result in your immediate termination. You will be prohibited from accessing: (i) pricing engines, (ii) any websites which contain information pertaining to loan origination activities; (iii) any software used by HomeBridge in the loan origination process; and (iv) any other loan origination materials at HomeBridge's disposal.

Work Experience and Knowledge, Skills and Abilities

Excellent oral and written communication skills
High level of interpersonal skills to work effectively with others
Excellent organizational and time management skills
Basic computer skills including the ability to function in a Windows Environment utilizing Outlook, Excel, Word and MS Project
Ability to hear and understand customer inquiries and oral instructions from supervisors
Ability to work overtime as/if required
Ability to work in a fast paced, high volume environment

Minimum Qualifications

Must be federally and State licensed as a Mortgage Loan Originator in the states where business will be conducted. If not currently licensed you must be licensed within 60 days of hire date.
Required at all times to possess a valid motor vehicle driver's license and shall provide evidence thereof at time of employment and thereafter at any time requested by HomeBridge. Required to possess valid motor vehicle insurance as required by the state in which the motor vehicle is licensed. Required to provide evidence thereof at time of employment and thereafter at any time requested by HomeBridge. If your driver's license or insurance is revoked, suspended or discontinued you must notify Human Resources immediately of the revocation, suspension or discontinuance action.

This job was posted on Tue Jul 23 2019 and expired on Sun Jul 28 2019.

Minimum $40K /yr

$45K /yr Average

Maximum $200K /yr

Tasks

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Meet with applicants to obtain information for loan applications and to answer questions about the process.

Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Review loan agreements to ensure that they are complete and accurate according to policy.

Approve loans within specified limits, and refer loan applications outside those limits to management for approval.

Handle customer complaints and take appropriate action to resolve them.

Stay abreast of new types of loans and other financial services and products to better meet customers' needs.

Review and update credit and loan files.

Submit applications to credit analysts for verification and recommendation.

Compute payment schedules.

Analyze potential loan markets and develop referral networks to locate prospects for loans.

Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

Confer with underwriters to aid in resolving mortgage application problems.

Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

Work with clients to identify their financial goals and to find ways of reaching those goals.

Negotiate payment arrangements with customers who have delinquent loans.

Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Supervise loan personnel.

Interview, hire, and train new employees.

Provide special services such as investment banking for clients with more specialized needs.

Arrange for maintenance and liquidation of delinquent properties.

Petition courts to transfer titles and deeds of collateral to banks.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.