Job Description

Job Description

Req/Job ID: 996194BR
Employing Entity: Transform SR Home Improvement Products LLC
Employment Category: Regular, Part-time
Job Function: Sales
Store ID: 24002: Sears Birmingham

Seeking Part-Time Leads Generators to join our Sales Support Team!

JOB SUMMARY:
The Home Improvement Brand Ambassador, SCS is responsible for lead generation, and managing location relationships at retail
stores, as directed by management. The Brand Ambassador is the first point of contact (Greeter) to potential members and must be
courteous, professional, and maintain a high level of member service at all times including initiating appropriate dialogue to determine
member needs, responding appropriately (rebut) to all member questions, soft objections or concerns, and ultimately scheduling an
appointment for the company s Sales Associates to sell the products at the member s homes.

Job Requirements

Job Responsibilities:

Generates appointments that leads to a Sales Associate sitting with a member in their home and ultimately a sale of one or more company products
Approaches and greets each member in a professional manner
Communicates with the Member Assist Center (MAC) to generate leads that includes contacting the MAC with the member present to directly interact with a MAC associate
Supports store sales events by handing out flyers to create member awareness of store promotions and special store events
Maintains a positive attitude at all times and handle each member (internal and external) in a polite, professional manner
Assists with Special Events as directed by management
Performs administrative duties such as but not limited to timesheet submissions, lead management reporting, and training documentation
Familiarizes themselves with the store layout to assist members
Performs other duties as assigned

Required Skills:

Ability to speak, read, write and comprehend English instructions and proper professional business language
Ability to persuade, with minimum selling skills
Ability to be a self-starter, with the ability to stay focused on goals and be self-disciplined
Ability to maintain a positive attitude while handling rejection
Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push or pull 50 lbs; occasionally lift, carry, push or pull 100 lbs)
Ability to work a varied work schedule to meet the needs of the business
Ability to stand and walk for extended periods of time

PREFERRED SKILLS:

Sales experience
Ability to communicate in spoken and written English and Spanish well enough to be understood by supervisors, co-workers, and customers

#HomeServices
24002

This job was posted on Mon Mar 30 2020 and expired on Sun Apr 12 2020.

Minimum $18K /yr

$26K /yr Average

Maximum $41K /yr

Tasks

Install equipment and accessories, such as stereos, navigation equipment, communication equipment, and security systems.

Inspect and test electrical or electronic systems to locate and diagnose malfunctions, using visual inspections and testing instruments, such as oscilloscopes and voltmeters.

Cut openings and drill holes for fixtures and equipment, using electric drills and routers.

Splice wires with knives or cutting pliers, and solder connections to fixtures and equipment.

Diagnose or repair problems with electronic equipment, such as sound, navigation, communication, and security equipment, in motor vehicles.

Run new speaker and electrical cables.

Confer with customers to determine the nature of malfunctions.

Remove seats, carpeting, and interiors of doors and add sound-absorbing material in empty spaces, reinstalling interior parts.

Record results of diagnostic tests.

Estimate costs of repairs based on parts and labor charges.

Replace and clean electrical or electronic components.

Build fiberglass or wooden enclosures for sound components, and fit them to automobile dimensions.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Installation - Installing equipment, machines, wiring, or programs to meet specifications.

Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.

Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Troubleshooting - Determining causes of operating errors and deciding what to do about it.

Repairing - Repairing machines or systems using the needed tools.

Time Management - Managing one's own time and the time of others.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.