Retail Pharmacy Student

company building Medstar location Baltimore, MD
Full-Time

Job

Company

Description

Salary

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Benefits

Job Description

General Summary of Position
Assists pharmacist(s) in all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.
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Primary Duties and Responsibilities
  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork, labels, monographs, and bags; uses appropriate stamps and notes; and, retrieves stock from the shelf..
  • Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
  • Prepares prescriptions for dispensing: counts and verifies medication, labels vials appropriately, and, prioritizes waiters.
  • Processes cash, check, credit card, and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
  • Processes refills, and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and, follows up on problem prescriptions.
  • Receives, checks, and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
  • Greets customers immediately either in person or within three rings via telephone; performs intake of refill requests and new prescriptions, gathers patient demographics and insurance information; clearly marks and prioritizes waiting customers. Monitors the waiting room, by making sure they know who is waiting and whom they are waiting for
  • Performs other duties as assigned.

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    Minimum Qualifications
    Education
    • Pharm.D. student actively enrolled in a program from an ACPE accredited school required
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      Experience
      • 1 year 6 months pharmacy technician experience in a retail setting or equivalent training required

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      Licenses and Certifications
      • Certified by a national pharmacy technician certification program and Registered Pharmacy Technician in the state of employment; required or
      • is eligible for, a pharmacy student exemption from pharmacy technician registration by the state of employment; required and
      • PharmD student actively in a program from an ACPE accredited school of pharmacy. required

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      Knowledge, Skills, and Abilities
      • Basic computer skills.
      • Basic math skills.
      • Verbal and written communication skills.
      • Excellent customer service skills and problem-solving skills.

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      Why MedStar Health?
      At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
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      • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
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      • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
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      • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
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      • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
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      About MedStar Health
      MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

      MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
     This position is open. This job was posted on Thu Apr 18 2024 and expires on Mon Jun 17 2024.
    Medstar jobs

    Medstar

    3.2
    12 ratings
    3.8
    Salary & Benefits
    1.7
    Professional growth
    3.7
    Work-Life balance
    3.3
    Recognition & Support
    3.5
    Culture and Values
    Summary
    Medstar is located in Columbia, Maryland, United States. It is a medical service-providing organization. There are several opportunities for employment in the company. Career opportunities mainly include a full-time practicing doctor, emergency response nurse, licensed practical nurse, registered practical nurse, nurse team coordinator, administrative supervisor, billing associate, financial supervisor and several others. Benefits of employment include health care funds, life insurance funds, paid vacations and several other medical and financial benefits.
    Company - Private
    Medium
    Baltimore, MD, 21202, and others
    Company Details
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    Pharmacy Resident Interview Questions & Answers

    What experience do you have in a pharmacy setting?

    Answer

    I have completed a pharmacy internship and have worked as a pharmacy technician for 2 years.

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    About the Pharmacy Resident role

    Pharmacists Pharmacy Resident

    As Pharmacy Residents, we are responsible for developing and implementing a longitudinal residency project under the guidance of the Residency Director, Coordinator, Preceptors, or Project Advisors. We have to attend Professional and Educational Meetings/Conferences and Educational Meetings/Conferences. We need to complete twelve (12) months of the training program to meet the program goals as well as the educational outcomes set by ASHP/AMCP prior to receiving a certificate of completion.

    Core tasks:

    • knowing unit dose systems, IV Admixture, Chemotherapy, Clinical -pharmacology, pharmacokinetics, and drug use evaluation
    • providing all patient care functions as part of the pharmacy staff training and ultimately oversee the staff’s direct delivery of these services
    • performing routine mathematical calculations; weighing, measuring, and documentation with accuracy
    • participating in departmental quality improvement program and adverse drug event monitoring program (SZP)
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