Supervisor Trust And Safety

Description:

The current overnight supervisor is going on leave and they need a backfill for at least 6 weeks (Could go longer)

Must have 2+ years of supervisor experience managing a team

Will be managing 8-12 employees

Approving time Cards

Coaching Conversations

● Manage incoming cases of potential workers who need to be manually reviewed for potential fraud prior to joining the platform

● Investigate and evaluate complex cases to understand areas where the company can improve

Skills:

Investigating Skills, Data Entry, Fraud, Trust and Safety

Top Skills Details:

Investigating Skills,Data Entry,Fraud,Trust and Safety

Additional Skills & Qualifications:

● 1+ years of work experience investigating fraudulent activity in a high demand environment

● Data competency, including the ability to answer inquiries from internal partners

● Proficiency in identifying trends and product/operational countermeasures

● Proficiency in operating autonomously while working with internal partners

● An eye for product improvements, and the ability to partner with product, engineering and third party vendors to get them into the roadmap, and analyze their impact

● Top-notch grammar, spelling, and the ability to compose communications both formally and casually

● Experience with adjudications, case work and government documents

● Experience with validating legal documentation

● Optimism in the face of challenges and negative situations

● Bachelor's degree or equivalent amount of work experience

Nice to have:

● You have knowledge of Persona Salesforce, Chartio, SQL and Google Applications

● Experience with adjudications, case work and/or legal/government documents

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.