Job Description

*Launch your Underwriting career at Liberty Mutual Insurance - A Fortune 100 Company! *

Liberty Mutual Surety™ has an excellent opportunity for a Bond Manager with on our Surety Plus team in Englewood, CO.In this role, you will be responsible for managing all aspects of a field office servicing the surety needs of customers within an assigned territory for our small contract and subdivision book and generating consistent PTOI earnings. This includes preparing the budget and business plans, marketing, underwriting, training, and monitoring a business portfolio, and coordinating management and administrative functions within the regional territory. You are also accountable for meetingnew business target, premium & expense budgets and PTOI target goals as assigned.

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the 2nd largest Surety in the United States and a leading global surety. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.

Responsibilities:

Manage assigned staff and expenses to meet business and career objectives as well as the small-contractproduct line development, generating consistent PTOI and growthwith profit being the primary objective. Prepare the budget and business plans, expense management, reporting, etc. as appropriate, andcoordinates and monitors the implementation of the annual business plans of each of the offices or multi-state territory within area of responsibility. May participate in annual & strategic business planning process.
Ensure that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business.
Manage field contract surety underwriter activities with regards to establishing and executing marketing/ production efforts for assigned territories andassist underwriters with respect to technical underwriting issues, meetings with agents, contractors and others, as necessary.
Initiates and monitors visits to producers and clients to promote marketing programs/activities and obtain necessary underwriting data. Develop new business and retain existing accounts. Cultivate business relationships through industry related organizations to enhance the image of the Company and to promote marketing effectiveness.
Continually monitors quality of performance of staff by utilization of a variety of tools, including but not limited to personal observation, surveys, underwriting information, financial files & communicating with customers. Identifies problems & implements corrective action.
Ultimately responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, accounts, etc., and that those enrolled in the Surety Underwriting Development Program complete all aspects of the curriculum. Ensures underwriting staff receives assigned training as appropriate.
Manage and oversee evaluations and recommendations of credit levels provided to all customers and assist underwriters to properly evaluate and select credit risks while actively participating in major underwriting decisions on all risks. Ensures that risks pursued and that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business with responsibility for servicing the surety needs of customers. Oversees, as a resource, acquisitions of new business and portfolio management.
Manages all marketing and acquisition efforts of staff within the field office territory to secure new business targets/goals. Manages portfolio, profitability, risk mitigation, growth strategies, metrics for specific accounts and overall book of business, and the servicing of the most complex risks associated with the field office.
Monitors utilization, compliance, and accuracy of Surety system applications for underwriting, marketing and accounting needs of assigned territory.
Hiring, training and other performanceofficemanagement functions including mid-year and annual review, regular 1:1, and coaching activities. Develops individual performance objectives and development plans and insures alignment with business objectives. Appraises and evaluates team and individual performance and makes compensation recommendations.
Special projects as assigned.

Qualifications:

Bachelors Degree typically required. Advanced Degree preferred, and continuing Surety education desired
Success driven individual with a minimum of 10 years progressive surety underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred.
Proven track record of growth and profitability in small contractor and subdivision Surety segments.
Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility.
Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes.
Thorough knowledge of surety underwriting guidelines with a strong preference of contract surety expertise handling small-mid sized accounts.
Must possess following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communication skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills.
Demonstrated effective communication and interpersonal skills and the ability to interact successfully with agents, brokers, CPAs, bankers, attorneys, etc. to build and maintain good business relationships required.
The salary range indicated represents a broad range of experience, in which the highest level would be based on surety-specific background.

*

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerin gs please visit:https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Underwriting

Title: Surety Bond Manager

Location: CO-Englewood

Requisition ID: 114411

This job was posted on Sat Dec 05 2020 and expired on Sat Dec 26 2020.

Minimum $70K /yr

$85K /yr Average

Maximum $115K /yr

Tasks

Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Act as liaisons between on-site managers or tenants and owners.

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Prepare detailed budgets and financial reports for properties.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.

Investigate complaints, disturbances and violations and resolve problems, following management rules and regulations.

Review rents to ensure that they are in line with rental markets.

Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

Purchase building and maintenance supplies, equipment, or furniture.

Determine and certify the eligibility of prospective tenants, following government regulations.

Confer regularly with community association members to ensure their needs are being met.

Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

Clean common areas, change light bulbs, and make minor property repairs.

Negotiate short- and long-term loans to finance construction and ownership of structures.

Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.

Contract with architectural firms to draw up detailed plans for new structures.

Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Service Orientation - Actively looking for ways to help people.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.