Job Description

Company Description

When it comes to being wild, we know a thing or two. We're not afraid of trying something new or the hard work it takes to make it happen. It's in our DNA. We've turned a family recipe into a new snacking category. And the wilderness into the world's largest meat snack business, that's still proudly family owned and operated.

We're a company built by innovators, and are driven to not only satisfy your hunger, but to also feed your journey - whether that journey is on the road, on the run, at the campground, at the playground, in the office or in the moment. It's a journey we share with you. It's the journey forward of our people, of our communities, of our category...with a reverence for quality and an irreverence for the status quo.

At Jack Link's Protein Snacks, we see every moment of every day as an opportunity to move forward, to forge new ground. To realize our vision of becoming the World's #1 Protein Snack Company. We never give up. You never give up. Together, we keep going. Are you wild enough to join us?

Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Family-owned and operated with headquarters in Minong, Wisconsin, Jack Link's Protein Snacks also has a large corporate hub in Downtown Minneapolis, Minnesota. The company is made up of over 4,000 passionate team members, across 11 countries, who share an uncompromising commitment to delivering awesome products and feeding the journey of those who move things forward. The Jack Link's Protein Snacks portfolio of brands includes, Jack Link's, Lorissa's Kitchen, MATADOR Jerky, BiFi and Peperami.

Job Description

Join Jack Link's as our Aviation Dispatcher/Scheduler to be the hub of flight logistics for our aviation team. This role is based in the North Woods of Wisconsin in Hayward, WI, and reports to our Director of Aviation. In this role, you will support our flight crews and passengers to ensure a superior, smooth customer service experience.

Specifically, you will:

Receive, analyze and plan trip requests and requirements
Communicate with all external corporate departments as well as internal department resources (maintenance, pilots, aircraft detailing staff)
Identify and research industry best practices
Coordinate trip schedules between multiple departments to take maximum advantage of individual flight requests
Locate alternate aircraft and contract pilots when scheduling conflicts occur
Prepare all flight itineraries, trip packs and expense reports
Identify and address any scheduling conflicts or abnormal operations involving aircraft or crew
Manage the details of all flights including but not limited to arranging FBO services, aircraft refueling, parking, hangar space, aircraft slots, hotels, catering and provide a report of these items to the flight crew
When required, coordinate international flight details with outside vendors to include: overflight and landing permits, crew visas, medical considerations, aircraft insurance requirements, aircraft importation, and security for the aircraft, passengers and crew
Schedule flights in compliance with FAA regulations and company policies regarding flight and crew rest/duty time limitations
Update trip information and convey changes to the Department and passengers
Monitor all department controlled aircraft while in flight including being on call during off hours (night and weekend) for flight tracking and reporting. Initiate emergency response plan, as applicable.
Develop best practices for scheduling process
Identify alternative vendors, negotiate terms and coordinate with legal department to finalize appropriate terms and conditions
Problem solve and identify solutions for issues as they arise
Record all flight details, including passengers, business purpose, hours flown,
Prepare summary reports of flights for the FAA and company records as assigned by the Director of Aviation and Chief Pilot
Coordinate with the Chief Pilot on pilot training schedules
Coordinate with the Director of Maintenance on aircraft maintenance status and schedules
Ensure that vendor invoices match services rendered and approve payments accordingly
Accommodate requests for other additional administrative duties supporting the Director of Aviation

Qualifications

Requirements:

Associates degree or related job experience
Minimum 2-3 years office support experience (Preferred candidates will have previous flight scheduling experience, but we will train the right person!)
Demonstrated experience as performing tasks in a self-motivated matter and managing tasks across various teams
Strong computer literacy required, including use of the Microsoft office software suite
Expert skills in both written and verbal communication skills
Flexibility to answer phone calls and work outside of normal business hours to accommodate last minute trip requests and provide flight support
Strong teamwork focus and enjoys establishing strong interpersonal relationships
Willingness to acquire an in-depth knowledge of the aerospace industry
Demonstrated experience supporting a team in a fast-paced, high-energy environment
Strong organizational skills and the ability to prioritize and pay close attention to detail while handling multiple tasks and deadlines

Additional Information

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant / office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet / slippery floors. Travel may be required.

Equal Employment Opportunity Employer
Jack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

E-Verify
Jack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member's Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that Jack Link's has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

All your information will be kept confidential according to EEO guidelines.

This job was posted on Sun Sep 26 2021 and expired on Fri Oct 08 2021.

Minimum $13K /yr

$44K /yr Average

Maximum $382K /yr

Tasks

Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed and direction of wind, or visibility problems.

Issue landing and take-off authorizations or instructions.

Transfer control of departing flights to traffic control centers and accept control of arriving flights.

Provide flight path changes or directions to emergency landing fields for pilots traveling in bad weather or in emergency situations.

Alert airport emergency services in cases of emergency or when aircraft are experiencing difficulties.

Monitor or direct the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety.

Direct pilots to runways when space is available or direct them to maintain a traffic pattern until there is space for them to land.

Monitor aircraft within a specific airspace, using radar, computer equipment, or visual references.

Direct ground traffic, including taxiing aircraft, maintenance or baggage vehicles, or airport workers.

Contact pilots by radio to provide meteorological, navigational, or other information.

Maintain radio or telephone contact with adjacent control towers, terminal control units, or other area control centers to coordinate aircraft movement.

Determine the timing or procedures for flight vector changes.

Initiate or coordinate searches for missing aircraft.

Provide on-the-job training to new air traffic controllers.

Check conditions and traffic at different altitudes in response to pilots' requests for altitude changes.

Relay air traffic information, such as courses, altitudes, or expected arrival times, to control centers.

Inspect, adjust, or control radio equipment or airport lights.

Compile information about flights from flight plans, pilot reports, radar, or observations.

Organize flight plans or traffic management plans to prepare for planes about to enter assigned airspace.

Review records or reports for clarity and completeness and maintain records or reports, as required under federal law.

Complete daily activity reports and keep records of messages from aircraft.

Conduct pre-flight briefings on weather conditions, suggested routes, altitudes, indications of turbulence, or other flight safety information.

Analyze factors such as weather reports, fuel requirements, or maps to determine air routes.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management - Managing one's own time and the time of others.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.