Kelly Recruiting LLC

Call Center Analyst (Workforce Management)

Florence, SC

$18,331-$96,587/year (est.)

Job Title: Call Centre Forecaster Location: Florence, SC Duration: Full Time Job Description: · Analyze call trends, volumes, patterns, staff productivity, attrition rates, and campaign initiatives to provide a short-term forecast call volumes by client on a 1/2 hourly basis for multiple contact...

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