Expired Help Desk Coordinator jobs in Boone, NC
ECR Software Corp
Boone, NC
$17,917-$111,571/year (est.)
Responsibilities: Answer all incoming Support phone calls with a professional and calm demeanor, lending a tone of reassurance to the customer. Monitor departmental voice mail system (utilized by customers after-hours or during periods of extraordinarily high call volume) to ensure all messages are...
Boone, NC
$17,917-$111,571/year (est.)
Support Desk Coordinator DEPARTMENT: Support REPORTS TO: Director of Support FLSA: Non-exempt JOB SUMMARY / DESCRIPTION: ECRS is currently seeking a full-time Support Desk Coordinator to add to our top-notch, #1 rated Support team. The Support Desk Coordinator (SDC) is responsible for initial...
Boone, NC
$17,947-$111,571/year (est.)
JOB SUMMARY / DESCRIPTION The Support Desk Coordinator (SDC) will meet customer expectations by managing incoming support traffic in accordance with the ECRS Store Automation Service Level Policy and SupportNet Ticket Management Policy. SDC is responsible for assigning tickets and supports tasks to...