First Citizens Bank

Trainer- Collections and Quality Assurance (Raleigh Location, in-office)

Wake Forest, NC

$52K-$63K / yr. (est.)

Overview: This position provides quality call monitoring and new hire training for the Collections & Loss Mitigation business units of the Bank to reduce risk and enhance the client experience. Objectively reviews and scores calls in the course of Collections, Loss Mitigation and Recovery in a...

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