Aramark 
Coralville, IA 
Overview
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Description
Position Summary: Suite Attendants are responsible for taking customer orders and serving food and beverage according to customer requests. Suite Attendants provide a premium guest service experience by escalating and/or resolving any issues or special requests made by the guests in the suite(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Essential Functions:
Ensures suites are stocked with proper food, beverage, and product before and during event based on Aramark standards and suite holders’ orders
Maintains appearance and cleanliness of suite and food service areas during event
Replenishes food and beverage product during event upon guests’ requests
Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
Maintains knowledge of menu items and all other offerings
Provides an elevated level customer service, anticipating guests’ needs
Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area
Inventories product at the end of each event
Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Qualifications
Previous experience as a server, suite attendant, or other related role required
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Must be able to obtain all Aramark and state/local required alcohol service certifications
Requires constant standing and walking
Requires frequent lifting of up to 25 lbs.
Requires occasional lifting of up to 50 lbs.
Must be available to work flexible hours including evenings and weekends
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.
I prioritize tasks by assessing their urgency and importance, and then creating a schedule to ensure everything gets done efficiently.
As Suite Attendants, we are responsible for providing excellent guest service, receiving and placing orders, and addressing guests' needs and demands. We coordinate with suite owners and provide excellent guest service. Cleaning and servicing suite rooms and providing a pleasant and comfortable experience to guests is one of our main responsibilities. We ensure that assigned suites are fully stocked, cleaned, and serviced to a high standard. Working as Suite Attendants, we resolve guest complaints and queries in a polite manner. We change bed linen and sweep and mop floors. We also vacuum carpets and dust and polish furniture.
Core tasks:
