Overview

Field Service Representative

Hunter Engineering Company, the leading manufacturer of automotive service equipment, seeks a Field Service Representative for the company’s Alpharetta, GA market.

Hunter Field Service Representatives are independent contractors who install, service, and train Hunter quality-branded equipment. This position allows individuals to control their own success as an independent representative.

The ideal candidate is a highly motivated individual with a high level of technical ability. The position also necessitates excellent customer service skills, superior organizational skills and basic accounting knowledge. Automotive service background is a plus. Hunter offers an extensive training program and ongoing training for new representatives, as well as assistance getting started.

For more information on Hunter Engineering Company, please visit us at www.hunter.com. Specific information about Hunter’s Field Service positions can be found at https://www.hunter.com/about-hunter/careers/service.

Currently, over 400 independent Field Service Representatives support Hunter’s customers in the US and Canada. Turnover is extremely low and the average tenure for the position is over 10 years.

Responsibilities

*MSJA

Qualifications

Hunter Engineering Company, founded in 1946 and headquartered in Bridgeton, Missouri, is a private automotive company specializing in Alignment Systems, Wheel Balancers, Tire Changers, Brake Lathes, Lift Racks and more. The Company offers exclusive services for Sales and Manufacturing of vehicle spare parts and repairing. Hunter Engineering Company is working in various locations, including St. Louis, Durant, Raymond, Canada, and Germany. The Company also offers on-site training and video tutorials focusing on their products. It uses the latest processes like Laser and Plasma Cutting, Fabrication and Welding, CNC Machining, Powder Coating, and more to develop a high-quality product for their customers. Employees at Hunter Engineering Company receive health insurance, medical, dental, and vision insurance and paid time off. They offer jobs for Manufacturing Engineering Co-op, Packaging Engineer, Material Handler, Welding Supervisor 2nd Shift, Production Supervisor, and more.

Answer

I prioritize tasks based on urgency and importance, ensuring that critical issues are addressed first and non-urgent tasks are scheduled accordingly.

Answer

I remain calm and empathetic, actively listening to understand their concerns. I strive to find a solution that meets their needs while representing the company's interests.

Answer

I believe in clear and concise communication. I actively listen, ask clarifying questions, and provide regular updates to ensure everyone is on the same page and informed about progress or changes.

Working as Field Service Representatives, our primary responsibility is to provide support in the external and field-related tasks of the customer project. We perform on-site inspections to identify the performance and progress of the projects. We also install new solutions on the site work to guarantee the production of the best possible results. In the role of Field Service Representative, we are accountable for performing validation tests of the equipment that is used in the fieldwork. We also troubleshoot the issues from the fieldwork. We prepare service reports based on the analysis and inspection of the site and provide these reports directly to our managers.

Core tasks: