Job Description

Company Description

When it comes to keeping or vehicles on the roads, nobody has the Know How like NAPA. or more than 85 years, the National Atomotive Parts Association has been empowering the indstry with qality parts and spplies.

Today, there are more than 6, NAPA ATO PARTS Stores. Abot , o them are corporate owned, and Genine Parts Company is the employer or these locations. However, there are abot 5, independently owned and operated NAPA ATO PARTS Stores where individal store owners are the employer. This position is throgh an independently owned and operated store.

Job Description

The Role:
This is the ideal role or a person who trly cares abot providing otstanding cstomer care and interactions with everyone who they come in contact with! As an Atomotive Conter Parts Sales person, yo are looked at as the 'ace o the retail store' and the go to person as soon as or cstomers enter or retail stores.

This is the right opportnity or yo i yo:
* Geninely enjoy helping or retail and wholesale cstomers with their ato parts and service qestions.
* Have gained yor parts experience by working the atomotive indstry or have gained yor experience tinkering with/repairing cars & trcks throgh the years
* Yo are willing to learn all things atomotive i yo don't have the backgrond in atomotive parts.
* Want to join a team where yo can learn and grow yor career - the opportnities are endless!

A Day in the lie:
* Provide ato parts answers and soltions or or retail and wholesale cstomers
* Bring cstomer ocs and high energy to or ast-paced stores
* Welcome retail cstomers into or retail stores and engage to provide a positive consmer experience
* se technology (compter), cash register, telephone, and paper catalog system
* se yor parts knowledge to assist other NAPA team members answer qestions or cstomers

Qaliications

What yo'll need:
* Previos experience in a parts store or atomotive indstry or at least a willingness to learn all things ato parts
* High School Diploma or GED. Technical or Trade school corses or degree
* Excellent verbal and written commnication skills
* Love ast paced retail environments

And i yo have this, even better:
* Backgrond and/or passion or atomotive indstry, heavy eqipment, arm indstry, diesel, marine, or dealership
* Experience in a parts store, action, retail store, ato body/collision
* Knowledge o cataloging AND/OR inventory management systems, a pls
* Entirely cstomer-centric (external/internal)
* ASE Certiications
* NAPA Know How
* Past experience working or an Independently owned parts store

Additional Inormation

Why NAPA may jst be the right place or yo:
* Stable companywith a 'amily' eel
* Company Cltre that works hard, yet takes care o employees
* Opportnity or accessing mltiple career paths, ongoing development, with spport rom leaders and yor team

Beneits inclde health insrance, 4k with match, optional dental and vision, paid vacation and holidays, and employee disconts available or all ll-time eligiable employees.

All yor inormation will be kept conidential according to EEO gidelines.

Apply on or website @ www.arnamsnapaatoparts.com/job-application

Job Location

This job was posted on Sat Nov 13 2021 and expired on Mon Dec 06 2021.

Minimum $21K /yr

$37K /yr Average

Maximum $64K /yr

Tasks

Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Direct administrative activities directly related to making products or providing services.

Prepare staff work schedules and assign specific duties.

Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Perform personnel functions such as selection, training, or evaluation.

Plan or direct activities such as sales promotions that require coordination with other department managers.

Set prices or credit terms for goods or services based on forecasts of customer demand.

Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.

Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.

Direct non-merchandising departments of businesses, such as advertising or purchasing.

Plan store layouts or design displays.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management - Managing one's own time and the time of others.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.