Property Manager - Residential Apartments

Tasks

• Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

• Act as liaisons between on-site managers or tenants and owners.

• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

• Prepare detailed budgets and financial reports for properties.

• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

• Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.

• Investigate complaints, disturbances and violations and resolve problems, following management rules and regulations.

• Review rents to ensure that they are in line with rental markets.

• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

• Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

• Purchase building and maintenance supplies, equipment, or furniture.

• Determine and certify the eligibility of prospective tenants, following government regulations.

• Confer regularly with community association members to ensure their needs are being met.

• Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

• Clean common areas, change light bulbs, and make minor property repairs.

• Negotiate short- and long-term loans to finance construction and ownership of structures.

• Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

• Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.

• Contract with architectural firms to draw up detailed plans for new structures.

• Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Coordination - Adjusting actions in relation to others' actions.

• Persuasion - Persuading others to change their minds or behavior.

• Negotiation - Bringing others together and trying to reconcile differences.

• Service Orientation - Actively looking for ways to help people.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.