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Cashiers are an integral part of creating sincere connections with Pet Parents. Cashiers provide excellent customer service by greeting our Pet Parents upon arrival and ensuring they had an outstanding shopping experience upon check-out. Being a cashier is more than just ringing up merchandising and taking payments. We look to our cashiers as the ambassadors of the entire store. Our cashiers have extensive knowledge of our products and services and provide energetic customer service.
I would remain calm and listen to their concerns, offering solutions and assistance to resolve the issue.
It is our responsibility as Cashiers to manage financial transactions with our customers using cash registers. We scan goods and materials to ensure pricing matches with specific goods. We also collect payments in terms of cash and credit. It is our responsibility to issue refunds, receipts, tickstc, and changes. We redeem coupons and stamps for our customers as well as cross-sell products to introduce new ones. We track transactions on balance sheets and report financial discrepancies when needed. We ensure that the checkout areas are tidy, organized, cleaned, and safe for daily operations. We guide customers and resolve their complaints.
Core tasks: