Job Description

Job Profile

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As the Head of Hawthorn Institute for Family Success within PNC's Private Bank.

This is a hybrid position which provides flexibility to work both in the office and remotely and is based within PNC's footprint with the exception of Colorado, Hawaii and Alaska. Certain job responsibilities may require time in the office on a regular basis.

Financial success and family success are intimately linked. By collecting a rich set of resources under one roof, PNC Private Bank Hawthorn is uniquely positioned to help families achieve and sustain multigenerational wealth. Our specialized capabilities found in the Hawthorn Institute for Family Success enable clients to realize their vision for their family's future.

The Head of the Hawthorn Institute for Family Success, a national practice, will oversee Hawthorn's suite of specialized services designed to help ultra-high net worth families navigate the complexities of multi-generational wealth. This leader will oversee advisors and consultants who collaborate closely with clients on strategies for addressing the complex personal, familial and financial dilemmas that can accompany significant wealth and that often determine its impact on current and future generations. We are looking for a leader with strengths in Family Dynamics and Governance; excellent writing skills; experience as a family facilitator and a background and degrees in the social sciences.

Preferred Qualifications:

BS/BA degree is required plus an additional certification or degree which could include a Ph.D., J.D., or other Masters degree, or equivalent work experience. A background and degrees in the social sciences is preferred.

8-10 years of professional experience in multi-generational family governance and wealth advising, and family enterprise advising. Experience in the financial services industry is a plus, but not required.

Foreign language skills are a plus, but not required.

Proven client-facing experience in a subject matter expert role.

Self-starter with entrepreneurial drive and demonstrated ability to achieve goals in a fast-paced, dynamic environment.

Polished written and verbal communication skills; able to effectively interact and influence a diverse set of business partners and ultra high-net-worth clients.

Collaborative team player, detail oriented with strong organizational skills.

Job Description

Direct, manage and develop strategic direction for the Institute for Family Success including creation of critical measurements of success.
Work directly with clients and prospects delivering the services of IFS including coaching and mentoring, customized family education, family meetings facilitation, family retreats and engagement exercises to allow for the sharing of family values, priorities, philanthropic goals, and family dynamics issues
Guide clients in integrating core values into wealth planning and decision making, translate vision and mission statements into applicable solutions. Guide families in the creation and implementation of successful family communication strategies governance structures and documents, including family assemblies, family councils, vision and mission statements, family constitutions and family bylaws. Specifically, past experience drafting document
Help clients and prospective clients navigate complex issues surrounding family businesses, succession planning and family enterprise governance.
Development and delivery of webinars, salons, workshops and legacy preservation strategies, as well as family assessments, retreats and coaching
Design and deliver education programs to aid in the leadership, stewardship development and preparing rising generation family members for not only managing abundance, roles and responsibilities they may inherit, but also various business, family and community roles they may wish to inhabit.
Author thought leadership research, white paper design and writing, and serve as a resource to banking leadership in support of families, family business, next generation resilience, and financial education
Works closely with other advisors and business line leaders across the company to facilitate integrated business development and service of the needs of families managing abundance

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies Conflict Management - Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Influencing - Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Strategic Sales Planning - Knowledge of sales principles, processes, techniques and tools; ability to develop sales plans that are future-oriented, support business strategy and reflect understanding of emerging, as well as existing, opportunities and markets. Work Experience Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Bachelors

Additional Job Description

Base Salary: Commensurate with skills and experience.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC (https://www.pncbenefits.com/newhire.html) .

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at [email protected].

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/hr/onboarding/pnc_ccpa_privacy_disclosure_employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

This job was posted on Thu Jul 28 2022 and expired on Fri Jul 29 2022.

Minimum $18K /yr

$132K /yr Average

Maximum $431K /yr

Tasks

Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and use, and to ensure that school activities comply with federal, state, and local regulations.

Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques, and to determine areas where improvement is needed.

Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.

Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.

Direct and coordinate activities of teachers, administrators, and support staff at schools, public agencies, and institutions.

Recruit, hire, train, and evaluate primary and supplemental staff.

Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.

Enforce discipline and attendance rules.

Create school improvement plans by using student performance data.

Set educational standards and goals, and help establish policies and procedures to carry them out.

Plan and lead professional development activities for teachers, administrators, and support staff.

Participate in special education-related activities, such as attending meetings and providing support to special educators throughout the district.

Plan and develop instructional methods and content for educational, vocational, or student activity programs.

Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.

Prepare and submit budget requests and recommendations, or grant proposals to solicit program funding.

Recommend personnel actions related to programs and services.

Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.

Develop partnerships with businesses, communities, and other organizations to help meet identified educational needs and to provide school-to-work programs.

Review and interpret government codes, and develop programs to ensure adherence to codes and facility safety, security, and maintenance.

Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.

Direct and coordinate school maintenance services and the use of school facilities.

Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.

Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.

Mentor and support administrative staff members, such as superintendents and principals.

Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.

Coordinate and direct extracurricular activities and programs, such as after-school events and athletic contests.

Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.

Plan, coordinate, and oversee school logistics programs, such as bus and food services.

Teach classes or courses to students.

Meet with federal, state, and local agencies to keep updated on policies and to discuss improvements for education programs.

Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.

Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management - Managing one's own time and the time of others.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.