Job Description

Practice Administrator

Company: NorthEast Provider Solutions Inc.

City/State: Ardsley, NY

Category: Clerical/Administrative Support

Department: Ent

Position: Full Time

Hours: M-F, 8:30am - 5:00pm

Shift: Day

Req #: 25091

Posted Date: Jun 15, 2021

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External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/job/10597) Internal Applicant link

Job Details:

Job Summary:

The Practice Administrator is responsible for leading and managing one or more medical practice operations. They are instrumental in defining the mission, goals, budget and performance standards for the office and communicating it to staff. The Practice Administrator must maintain knowledge of organization policies, procedures and systems and utilizes skills in planning, organizing, delegating, and supervising. They must work closely with the Chief of the department and effectively with physicians, staff, patients, public, and external agencies to maintain operational efficiency.

Responsibilities:

Â Oversight and management the ENT outpatient network, consisting of seven practice locations across Westchester, Rockland & Dutchess Counties and growing Â Oversees Practice Manager and Practice Supervisor Â Collaborates and works directly with Chief of department Â Acts as a liaison between ENT and multiple departments within the organization Â Assures proper quantity and maintenance of all medical and office equipment Â Establishes/implements goals, objectives, policies, procedures, and systems for the medical office Â Develops, monitors and analyzes budget and financial information, and utilizes all resources in an effective and economical manner Â Monitors and controls medical office expenditures within approved budget Â Practices effective problem identification and resolution skills as a method of sound decision making Â Understands and participates in the quality improvement process and develops a medical office monitoring system to assure quality Â Develops and implements efficient systems to enhance patient satisfaction and provider productivity Â Determines and demonstrates effective communication methods and defines appropriate lines of authority for the medical office in keeping with administrative structure; Uses all methods of communication to disseminate information to staff in a timely manner. Â Develops plans to market the organization to new patient populations and/or demographic areas. Â Develops and monitors systems to maintain IT infrastructure Â Knowledge of legal issues in all aspects of operations to ensure compliance with regulatory agencies and rights of all customers Â Works with Practice Manager and Practice Supervisor to select and hire candidates to perform different roles in the medical office Â Collaborates with Human Resources on employee relations issues, employment policies and addresses performance and disciplinary issues if necessary Â Participates in seeking and providing opportunities for continuing education to staff, performance improvement, and continuous quality improvement activities for the office Â Develops and monitors standards to comply with safety, infection control and customer relations standards Â Ensures compliance with all regulatory agencies governing health care delivery Â Maintains a professional appearance and a clean, safe environment Â Utilizes technology, including specialized software as applicable, to maximize productivity Â Prioritizes and manages multiple projects simultaneously; solicits, researches, and compiles supporting materials for projects; follows through on issues in a timely manner Â Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties Â Established new vendor contracts; Renews former contracts Â Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Â Other duties as assigned.Travel required between all sites, as neccesary.

Experience:

Minimum of five (5) years of Healthcare Administrative Management experience required.

Education:

Masters degree preferred, Four-year degree required.

Licenses / Certifications:

Other:

Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).

About Us:

NorthEast Provider Solutions Inc.

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/job/10597) Internal Applicant link

This job was posted on Sat Oct 09 2021 and expired on Mon Oct 25 2021.

Minimum $26K /yr

$93K /yr Average

Maximum $262K /yr

Tasks

Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

Direct or conduct recruitment, hiring, and training of personnel.

Develop and implement organizational policies and procedures for the facility or medical unit.

Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

Establish work schedules and assignments for staff, according to workload, space, and equipment availability.

Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

Establish objectives and evaluative or operational criteria for units managed.

Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

Develop instructional materials and conduct in-service and community-based educational programs.

Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.

Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others' actions.

Persuasion - Persuading others to change their minds or behavior.

Negotiation - Bringing others together and trying to reconcile differences.

Instructing - Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Operations Analysis - Analyzing needs and product requirements to create a design.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management - Managing one's own time and the time of others.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.