Warehouse Supervisor

Tasks

• Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.

• Plan, develop, or implement warehouse safety and security programs and activities.

• Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.

• Respond to customers' or shippers' questions and complaints regarding storage and distribution services.

• Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.

• Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.

• Monitor inventory levels of products or materials in warehouses.

• Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.

• Track and trace goods while they are en route to their destinations, expediting orders when necessary.

• Participate in setting transportation and service rates.

• Prepare and manage departmental budgets.

• Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.

• Evaluate locations for new warehouses or distribution networks to determine their potential usefulness.

• Examine products or materials to estimate quantities or weight and type of container required for storage or transport.

• Interview, select, and train warehouse and supervisory personnel.

• Advise sales and billing departments of transportation charges for customers' accounts.

• Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.

• Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.

• Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.

• Arrange for storage facilities when required.

• Examine invoices and shipping manifests for conformity to tariff and customs regulations.

• Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.

• Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.

• Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.

• Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.

• Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets.

• Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.

• Plan or implement environmental training programs and activities.

• Evaluate the environmental implications of new warehouses or distribution networks.

• Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts.

• Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Coordination - Adjusting actions in relation to others' actions.

• Persuasion - Persuading others to change their minds or behavior.

• Negotiation - Bringing others together and trying to reconcile differences.

• Instructing - Teaching others how to do something.

• Service Orientation - Actively looking for ways to help people.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Time Management - Managing one's own time and the time of others.

• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.