Expired Call Center Analyst jobs in Boston, MA
Boston, MA
$18,331-$96,587/year (est.)
Works closely with the Manager and Director to analyze the accessibility, understanding, and active use of data required to improve the quality of customer service, streamline work processes, and achieve measurable outcomes throughout BMC. Responsible for the operational activities of the Quality...
Boston, MA
$11,524-$96,747/year (est.)
Kforce has a client that is seeking a Sr. Call Center Analyst in Boston, MA.Responsibilities: Prepares ad hoc and scheduled call center metric reports and analyses Provides Tier-2 and Tier-3 support for all PBX maintenance and technical support issues to include all voice adjunct systems Creates...
Boston, MA
$18,331-$96,587/year (est.)
JOB TITLE: Call Center Analyst DEPARTMENT: Operations HOURS: 40 hrs/week Full-time. Overnight, evening, and weekend hours. LOCATION: Work From Home and/or American Well Headquarters - 75 State Street, Boston, MA 02109 JOB DESCRIPTION: • Use workforce management software and contact volume history...
Boston, MA
$11,524-$96,747/year (est.)
job summary: POSITION SUMMARY: The Senior Call Center Analyst will be a key contributor in project planning, software administration, and support to theI telephony systems with an emphasis on call center technologies. This will include the implementation of telephony applications pertaining to the...
Boston, MA
$55K-$67K / yr. (est.)
Description & Requirements Maximus is currently looking for a Call Center Analyst. The Call Center Analyst will be responsible for forecasting, creating, analyzing, building, and distributing reports based on data collected by MAXIMUS and its vendors in order to provide information regarding...
Boston, MA
$11,524-$96,747/year (est.)
Overview POSITION SUMMARY: The Senior Call Center Analyst will be a key contributor in project planning, software administration, and support to the DFCI telephony systems with an emphasis on call center technologies. This will include the implementation of telephony applications pertaining to the...
Boston, MA
$18,331-$96,587/year (est.)
Overview Boston Private is a leading provider of fully integrated wealth management, trust and private banking services. For more than 25 years, Boston Private has taken a highly personalized approach to serving the complex financial needs of individuals, families, business owners, private...