Expired Call Center Analyst jobs in Lincoln, NE
NTT DATA jobs
NTT DATA
Call Center Quality Analyst
Lincoln, NE
$18,331-$96,587/year (est.)
In these roles, you will be responsible for: Reviewing and auditing telephone interactions between Call Center Representatives and Customers to ensure highest level of customer service is being provided. Measuring employee performance against set quality audit parameters for recorded and/or live...
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