Expired Product Support Technician jobs in Mantoloking, NJ
Mantoloking, NJ
$26,286-$95,927/year (est.)
Key Accountabilities 30% - Support & Enablement: Fields, addresses, and prioritizes incoming help requests via phone, tickets and remote support (desk-side as needed) in a courteous manner; escalates accordingly Monitors system updates to remain aware of common problems users are experiencing...
Mantoloking, NJ
$26,286-$95,927/year (est.)
POSITION PURPOSE The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. As a Product Support Technician, you will...