Store Associate - bealls Camden, AR

Tasks

• Greet customers and ascertain what each customer wants or needs.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Compute sales prices, total purchases, and receive and process cash or credit payment.

• Prepare merchandise for purchase or rental.

• Answer questions regarding the store and its merchandise.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Demonstrate use or operation of merchandise.

• Describe merchandise and explain use, operation, and care of merchandise to customers.

• Ticket, arrange, and display merchandise to promote sales.

• Inventory stock and requisition new stock.

• Exchange merchandise for customers and accept returns.

• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

• Place special orders or call other stores to find desired items.

• Clean shelves, counters, and tables.

• Maintain records related to sales.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

• Prepare sales slips or sales contracts.

• Estimate and quote trade-in allowances.

• Bag or package purchases and wrap gifts.

• Help customers try on or fit merchandise.

• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

• Estimate quantity and cost of merchandise required, such as paint or floor covering.

• Rent merchandise to customers.

• Estimate cost of repair or alteration of merchandise.

Skills

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Persuasion - Persuading others to change their minds or behavior.

• Negotiation - Bringing others together and trying to reconcile differences.

• Service Orientation - Actively looking for ways to help people.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.