Restaurant General Manager
Description
The Restaurant General Manager is the leader of the team who established the tone of the work environment, and the level of customer hospitality. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude.
Key responsibilities include finding, hiring and developing Team Members and Shift Leads, conducting new hire orientation and developing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues and managing the restaurant budget and financial plans.
Friendly attitude, great customer service skills
Strong verbal, reading and, strong math skills
Detail oriented with the ability to multitask and prioritize
Ability to oversee a team of associates in a fast-paced environment while insuring that all proper food safety precautions are satisfied
Demonstrate patience and a positive attitude while delegating tasks and giving instructions
Work effectively and safely in a changing environment
Capable of making quick and appropriate decisions
Take ownership and responsibility to solve problems.
Requirements
18 years old or older
Legal right to work in the United States
Minimum High School Diploma
Able to work flexible hours
Valid Driver's license and transportation
Minimum of two years previous management experience with responsibility for financial results
Basic computer literacy
Able to lift 10-40 pounds, reach with arms and hands, stand and walk for long periods
I believe in addressing customer complaints promptly and professionally, listening to their concerns, and finding a solution that exceeds their expectations.
As Restaurant General Managers, we are responsible for directing workers and resources for providing quality food and service. We ensure compliance with restaurant policies and standards. We build and assist in training managers and employee teams. Ensuring sanitation and cleanliness is also part of our responsibility. We manage shifts, which include scheduling, planning, and daily decision-making. We also monitor restaurant performance. Working as Restaurant General Managers, we are responsible for developing corrective plans which some problems arise. We also investigate and resolve food quality and service complaints. We also assist in the hiring of new employees. Finally, we take measures to generate sales.
Core tasks: