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3.4
76 ratings
3.6
Salary & Benefits
3.1
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.5
Culture & Values
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Established in 2011, Optum is committed to offering excellent health services, leading the way to better health and experiences at a lower cost. The Eden Prairie, Minnesota-headquartered company provides personalized health care services - from primary to urgent care, pharmacy services at doorstep, health care financial services, and business services and technology. A part of the UnitedHealth Group family of businesses, Optum is powering modern health care by connecting and serving the entire health system across 150 countries. It is revolutionizing health care that serves 100,000+ physicians, practices, and other health care facilities, along with 127 million individual consumers. Optum connects the brightest people, ideas, and places across the healthcare ecosystem to create better care. The leadership team at Optum is on a mission to help people live healthier lives and make the health system work best for everyone. Therefore, the workforce strives to do its best to create a healthier world.

Company - Public
Large
Multiple locations
Computer Systems Design Companies, Design Firms
What departments Optum employees work at?
DepartmentsRatio
other occupation36.2%
Management - Other14.2%
Computer / IT - Other11.2%
Healthcare10.1%
Administrative7.6%
Software Developers and Programmers6.8%
Sales / Retail5.7%

Team

Professional experience

How many years of experience do Optum employees have before joining?
Years of experience at Optum: Newcomers: 16%, Experiencers: 14%, Experts: 20%, Veterans: 50%. Optum employees have 8+ years experience on average before joining.
Where did Optum employees work before joining?
Where they've worked before Optum: Alere, Best Buy, Connextions. Typical Optum employees have worked at Alere.
Alere
Best Buy
Connextions
What industries did Optum employees work in previously?
Industry Background: The most typical industries of Optum: General Hospitals, Outpatient Care Centers, Insurance Agency & Brokerage Firms, Direct Insurance Companies, Computer Systems Design Companies. Optum employees most likely come from a General Hospitals industry background.
Where did Optum employees work before joining?
Past employers' size at Optum: Small: 23%, Medium: 11%, Large: 66%. Most Optum employees have previously worked at large companies.

Educational background

What did employees at Optum study?
Where did employees at Optum study?
Minnesota State University-Mankato
St. Cloud State University

Employee data

How long do people stay in a role at Optum?
Time employed at Optum: <1: 23%, 1-3: 40%, 4-8: 27%, 9-13: 6%, 14-20: 3%, 20+: 1%. Most Optum employees stay with the company for 1-3 years which is less than the industry average.
How does Optum rank for age & gender diversity?
Gender ratio at Optum: 52.2% Male and 47.8% Female. Age ratio at Optum: 16-20: 0%, 21-30: 34%, 31-40: 34%, 41-50: 20%, 51-60: 10%, 60+: 2%. Optum rates - 13.2% less female than the industry average. Most Optum employees are 21-30, which is below the industry median age range.

Career advancement

How does Optum rank for career advancement?
Career advancement at Optum: medium. Optum ranks medium for career advancement which is above the industry average.
What companies do Optum employees go on to work at?
Future employers of Optum: Aetna, a CVS Health Company, CVS Health, Prime Therapeutics, TTEC, UnitedHealth Group. People who work at Optum most typically go on to work for the Aetna, a CVS Health Company.
Aetna, a CVS Health Company
CVS Health
Prime Therapeutics
TTEC
UnitedHealth Group

Find your job at Optum

Optum Reviews and Ratings

Have some insight of Optum?
Get the scoop on what others who have experience with Optum think of working there or join the conversation by leaving a review.
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Supervisor
Irving, TX - October 20, 2023
Customer service
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Very unprofessional environment and low pay. Over worked and was easy to move up because the turn over is so high. No one stays long. There was a lot of drama that you would see in middle or high school people fighting and hair weave in the parking lot.

Pros and Cons
The have outside vendors for breakfast and lunch
Cover parking
avatar-of-creator
operation supervisor
Newtown Square, PA - July 5, 2023
WORK PLACE
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great working enviroment. Plenty of room for advancement within the organization. You had options to.travel onsite or work remotely. Competitive pay and yearly bonus.

Pros and Cons
Friendly office
Some Managers Micromanage
avatar-of-creator
Patient Support
Atlanta, GA - April 17, 2023
Patient Support
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
During my time at Optum I received two letters of recognition concerning my excellent care with patients. I was very proud of the work I did.

Pros and Cons
While fast paced, the teams were friendly and helpful
If you're not staff, they discard you easy
avatar-of-creator
February 25, 2023
Intern; South Bay Operations
4.8
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
The management at Optum follows these values: As an intern under Dr. Khurram Ansari this opportunity has exceeded my expectations, Optum's patient first mission absolutely feeds my purpose drive and my project has an attractive discovery and uncertainty aspect that challenges my critical thinking skill-set.

Pros and Cons
Friendly; purpose driven; growth center
No consistent location; inconsistent work hours
avatar-of-creator
November 21, 2022
Pleasant surroundings
2.4
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Poor communication, micro managing at its finest. Not a team player, work is given and done but NO recognition is shown.

Pros and Cons
The pay was okay
Micro managing
avatar-of-creator
APRN
Melbourne, FL - November 16, 2022
Rewarding employment
4.4
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
5
Culture and Values
I have worked for Optum for several years. Great benefits and compensation. Work life balance is sometimes difficult to maintain.

Pros and Cons
Generous PTO and compensation
Work life balance is subpar at times
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Clinical Administrator
Houston, TX - July 9, 2022
Great company overall. Department Leadership horrible
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
I really like my job but the management team was extremely incompetent. If you can get a good management team, overall a great place to work...

Pros and Cons
Opportunity for professional growth
Poor management
avatar-of-creator
Medical Billing Accounts Receivable
Colorado Springs, CO - December 27, 2021
Fast paced
4.2
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Loved my job then found out i had a condition with my leg hard to walk or stand too long. Had great training.

Pros and Cons
Times off
Insurance not responding
avatar-of-creator
August 4, 2021
Please beware
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
The company does not follow their own rules, ethics. In the Mental Health intake position they will add items that are out of scope no matter how many individuals tell management they are not qualified.

Pros and Cons
work from home
HR is also outsourced and no support for misdeeds
avatar-of-creator
Utilization Management RN
Raleigh, NC - March 26, 2021
No locality to workers
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
5
Culture and Values
I started onsite and was given very large case load and worked unreasonable hours so left a that position for telephonic after 1year. Then was bounced from team to team until 1 year and continued on that team. I submitted 5 used innovated ideas, was a UHG Cultural Ambassador. Multiple changes were made over the years and adapted to those changes. I was having severe medical issues that required surgical interventions and short term disability. Due to that was told I could not take any time off and was pushed out after not passing audit that my manager told me was not going to be audited

Pros and Cons
I was able to work from home
They have no loyalties to employees

How do I match this company?

How Do I Match This Company?
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Discussion about Optum

Want to know more about Optum?
Share your thoughts and ideas about Optum with others in our community.
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gender breakdown at Optum?
avatar-of-creator
Benjamin Gardner3 years ago
gender ratio is 47.8% female, 52.2% male.
What industry does Optum operate in?
avatar-of-creator
Liam Brown3 years ago
Healthcare.
Who are Optum’s affiliate partners?
avatar-of-creator
Isabella Holmes3 years ago
This company: UnitedHealth Group.
How long do people usually work for Optum?
avatar-of-creator
Isabella Holmes3 years ago
1-3 year(s).
what are the chances of career advancement at Optum?
avatar-of-creator
Benjamin Gardner3 years ago
medium.
what kind of companies did Optum employees work for?
avatar-of-creator
Sophie Hayes3 years ago
Large companies before Optum.
who are employees usually hired by after leaving Optum?
avatar-of-creator
Isabella Holmes3 years ago
by one of these businesses: Aetna, a CVS Health Company, CVS Health, Prime Therapeutics, Self Employed, TTEC, UnitedHealthcare, UnitedHealth Group, Wells Fargo
Which companies did employees work for before starting at Optum?
avatar-of-creator
Liam Brown3 years ago
Most of Optum’s employees worked for one of these companies Alere, Best Buy, Connextions, Target, The Advisory Board Company, UnitedHealth Group, University of Minnesota, Wells Fargo.
How old are Optum’s employees in general?
avatar-of-creator
Liam Brown3 years ago
21-30, 31-40.
Where did most of Optum employees go to school?
avatar-of-creator
Sophie Hayes3 years ago
Minnesota State University-Mankato, St. Cloud State University, University of Minnesota-Twin Cities, University of Phoenix-Utah, University of St Thomas.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Optum a perfect pairing? Let's explore your common touchpoints.