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APAC Customer Services, Inc. was founded in 1973 and is a provider of customer care outsourcing solutions and global BPO services. They use their extensive domain knowledge to provide a great client experience in every engagement. Their focus on industry-specific outsourcing solutions actually bring companies and their customers together. The mission of the APAC Customer Service inc is to provide excellent global BPO services and customer care outsourcing solutions. APAC Customer Services always welcome talented individuals to work for the organization. They provide multiple perks to its employees and workers such as 401 K retirement plan, medical and dental insurance, tuition reimbursement, medical leaves and many more.
Departments
What departments APAC Customer Services Inc employees work at?
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Team
Professional experience
Professional Growth
How many years of experience do APAC Customer Services Inc employees have before joining?
Years of experience at APAC Customer Services Inc: Newcomers: 51%, Experiencers: 20%, Experts: 14%, Veterans: 15%. APAC Customer Services Inc employees have less than 3 years experience on average before joining.
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Professional Growth
Where did APAC Customer Services Inc employees work before joining?
Where they've worked before APAC Customer Services Inc: Afni, Aon, APAC. Typical APAC Customer Services Inc employees have worked at Afni.
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Afni
Aon
APAC
Professional Growth
What industries did APAC Customer Services Inc employees work in previously?
Industry Background: The most typical industries of APAC Customer Services Inc: Consulting Companies, Niche Retailers, Limited-Service Restaurants, Business Support Companies, Full-Service Restaurants. APAC Customer Services Inc employees most likely
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Professional Growth
Where did APAC Customer Services Inc employees work before joining?
Past employers' size at APAC Customer Services Inc: Small: 24%, Medium: 6%, Large: 70%. Most APAC Customer Services Inc employees have previously worked at large companies.
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Educational background
Educational background
What did employees at APAC Customer Services Inc study?
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Top educational institutions
Where did employees at APAC Customer Services Inc study?
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Employee data
Professional Growth
How long do people stay in a role at APAC Customer Services Inc?
Time employed at APAC Customer Services Inc: <1: 0%, 1-3: 0%, 4-8: 77%, 9-13: 15%, 14-20: 6%, 20+: 2%. Most APAC Customer Services Inc employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values
How does APAC Customer Services Inc rank for age & gender diversity?
Gender ratio at APAC Customer Services Inc: 47.7% Male and 52.3% Female. Age ratio at APAC Customer Services Inc: 16-20: 0%, 21-30: 58%, 31-40: 24%, 41-50: 10%, 51-60: 5%, 60+: 3%. APAC Customer Services Inc rates - 15.3% more female than the industr
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Professional Growth
What are the top roles at APAC Customer Services Inc?
Top roles of APAC Customer Services Inc: Customer Service Representative, CUSTOMER SERVICE REP, Team Lead, Customer Service Agent, Trainer. The top role at APAC Customer Services Inc is Customer Service Representative.
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Customer Service Representative
CUSTOMER SERVICE REP
Team Lead
Customer Service Agent
Trainer
Career advancement
Professional Growth
How does APAC Customer Services Inc rank for career advancement?
Career advancement at APAC Customer Services Inc: very low. APAC Customer Services Inc ranks very low for career advancement which is below the industry average.
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Professional Growth
What companies do APAC Customer Services Inc employees go on to work at?
Future employers of APAC Customer Services Inc: Alorica, Aon, Expert Global Solutions, Humana, Microsoft Corporation. People who work at APAC Customer Services Inc most typically go on to work for the Alorica.
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Alorica
Aon
Expert Global Solutions
Humana
Microsoft Corporation
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APAC Customer Services Inc Reviews and Ratings
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Customer Service Associate
Las Vegas, NV - December 28, 2021
I worked in the call center taking calls from customers requesting their medications be shipped to them overnight delivery. The training was intense learning about medications on how to process them through automation and connecting customers to a pharmacist to explain what the medication does for them
Pros and Cons
Friendly environment, free lunch, excellent pay and training
Hours are early in the morning, 5 am
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How do I match this company?
How Do I Match This Company?
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Discussion about APAC Customer Services Inc
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gender breakdown at APAC Customer Services Inc?
Benjamin Gardner3 years ago
gender ratio is 52.3% female, 47.7% male.
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What industry does APAC Customer Services Inc belong to?
Benjamin Gardner3 years ago
Computer/Internet.
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what are the chances of career advancement at APAC Customer Services Inc?
Sophie Hayes3 years ago
very low.
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How many years does an employee typically spend working for APAC Customer Services Inc?
Sophie Hayes3 years ago
An employee typically spends 4-8
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what kind of companies did APAC Customer Services Inc employees work for?
Benjamin Gardner3 years ago
Large companies before APAC Customer Services Inc.
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who are employees usually hired by after leaving APAC Customer Services Inc?
Liam Brown3 years ago
Alorica, Aon, Expert Global Solutions, Humana, Microsoft Corporation, Self Employed, Transamerica, UnitedHealth Group.
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Which companies did employees work for before starting at APAC Customer Services Inc?
Sophie Hayes3 years ago
Most of APAC Customer Services Inc’s employees worked for one of these companies Afni, Aon, APAC, McDonald's, NCO Group , Inc., Taco Bell, Target, Walmart.
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How old are APAC Customer Services Inc’s employees in general?
Isabella Holmes3 years ago
21-30.
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Where did most of APAC Customer Services Inc employees go to school?
Sophie Hayes3 years ago
Hillsborough Community College, Mohawk Valley Community College, Northeast Wisconsin Technical College, Pima Community College, University of Arizona.
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Hi .. I like to apply for customer service agent. Is cover letter is essential for such positions.
9 months ago
Not necessary.. for driver position it is not essential.
9 months ago
Cover letter is needed only for professional jobs ..
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is anyone had an idea of the tasks of operations manager do in the company
9 months ago
create, manage, and oversee budgets
9 months ago
assure productivity and efficiency
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i've an engineering degree, but no previous experience. Is there any job a fresher can apply in the company
9 months ago
enquire companies for a trainee job first
9 months ago
Just send a formal email regarding this with your bio
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I am wondering about the benefits of working in large firms?
9 months ago
competitive pay
9 months ago
Better experience and fair pay.
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having good co workers is so important fingers crossed i get them here
8 months ago
Great people here that worked with me
8 months ago
colleagues were so welcoming and kind loved them 😄
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good benefits rlly make u feel appreciated hope i get them here
9 months ago
The health insurance was very good and cheap which was something I wasnt looking forward to paying, but needed in the long run :)
9 months ago
They offer a good vision plan and 401k is nice too along with pto 😊
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I like to know the duties of an agent in medium sized firms
9 months ago
striving to enhance customer satisfaction through outstanding customer service
9 months ago
maintaining and growing relationships with existing customers
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curious abt their sick leave policy since i get sick a lot 😅
8 months ago
Policy changes frequently but usually u get 5-10 per year
8 months ago
there was a point system according to which u got pto :)
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wondering if there are any cons of working here 🤔
8 months ago
taking a long time on the phone with a certain customer, re-working someone's bill (if it was a previous rep's fault) isnt the best😢
8 months ago
sales quota was a bit high but other then that really good job!
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i've completed my bachelor in arts this yr and looking for a trainee job. i like to know the documents to be submitted at the time of interview
8 months ago
they'll clearly specify it in their call letter
8 months ago
chek their website
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I saw multiple positions on company's website. should I apply for all.
9 months ago
They will mention such details in their website itself.
9 months ago
Yes. When you apply to a position, the recruiter is notified of your interest and will follow up with you in the event your skills match the requirements of the position.
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Do the company offer career coaching?
9 months ago
Just enquired them before applying for any position in the company
9 months ago
Such firms may not offering career coachings
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hoping the pace of work is good here and not overly fast/overly boring 😦
9 months ago
good working pace i enjoyed it kept me busy but never got overwhelming
9 months ago
Steady work pace here
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I like to know are lateral or rotational job moves available in medium sized firms
8 months ago
no... you don't get such opportunities
8 months ago
it is based on the position you are applied for
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I wonder Is there any opening for Supervisor job in the company
8 months ago
Just send a mail regarding this
8 months ago
i think they will post it in their websites
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heard the working hours are bad heree ughh
8 months ago
8 hours a day and 40 hours a week :)
8 months ago
average hrs and u had overtime available if u wanted to work extra
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Isabella Holmes
Career Advocate
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