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Salary and Benefits

Collections
$34K-$42K / yr. (est.)
$35K
$38,613 / year
$42K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Collections

What does a Collections do?

As Collections Specialists, our primary tasks include managing past-due accounts and ensuring timely payment from clients. We communicate with customers to settle accounts and address any billing discrepancies. We monitor account statuses and initiate collections processes for overdue invoices. We work closely with other departments to resolve any issues that may affect payments. We also maintain accurate records of all interactions and transactions.

Core tasks:

  • Contacting customers to collect overdue payments
  • Negotiating payment plans with clients
  • Updating account statuses and records
  • Resolving billing and payment disputes
  • Generating and sending out invoices

Insights

How Many Years of Experience Do Professionals Need Before Becoming Collections?
On average, people work 3-5 years in other positions prior to becoming a Collections.
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CollectionsPhiladelphia, PA - A year ago
they are just job hoppers, always running away when things get tough 🙄
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CollectionsPhoenix, AZ - A year ago
instead of focusing on the number of years, we should be appreciating the skills and knowledge gained from diverse experiences 👍
How Long Do Collections Employees Typically Stay in Their Roles?
On average, Collectionss works in this position for 3-5 years across multiple employers.
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Assistant CollectionsMiami, FL - A year ago
♪ It's been a hard day's night, and I've been working like a dog. This graphic couldn't be more accurate, mate.
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Collections OfficerHouston, TX - A year ago
I call BS on this! I've been a Collections Officer for only 2 years and I'm rockin' it at my first and only employer.
What Is the Job Hopper Score for Collections Employees?
Moderate job changes in Collections, showing some career movement without excessive turnover.
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Collections CoordinatorHouston, TX - A year ago
💔 Disagree! As a Collections Coordinator, I see many individuals getting stuck in monotonous routines without any room for growth or recognition.
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Collections RepresentativeMiami, FL - A year ago
Unrealistic! Collections Representatives like me constantly face high turnover due to the stressful nature of the job and limited career prospects. 🙄

Career path

Path to job

Discover a Collections's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Collections typically studied at.
Arizona State University-Tempe
New York University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Collections Employees?
Gender ratio in Collections position: 0.404185094725724 Male and 0.595814905274275 Female. Age ratio in Collections position: 16-20: 23%, 21-30: 60%, 31-40: 11%, 41-50: 4%, 51-60: 2%, 60+: 0%. Collections position is predominantly female (59.6%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Collections RepresentativePhoenix, AZ - A year ago
as a guy in Collections, it's tough to see so few men represented. 😔
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Collections AnalystPhiladelphia, PA - A year ago
are we really surprised that the largest age group in Collections is 21-30? it's an entry-level gig after all. 🤷

Workplaces

Who Are the Top Employers for Collections?
Top employers of Collections position: American Red Cross, Bank of America, Citi. People who work in Collections position most typically go on to work for the American Red Cross.
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Collections CoordinatorHouston, TX - A year ago
I think this infographic has it wrong. Just because most people move from Collections to the Red Cross doesn't mean it's the best option. More research is needed!
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Collections ClerkMiami, FL - A year ago
💔 Working as a Collections Clerk at Bank of America was like selling my soul and ruining people's lives. God forbid anyone works there!
American Red Cross
Bank of America
Citi
What Industries Does Collections Typically Have Experience In?
Industry Background: The most typical industries of Collections: Finance & Insurance, Education, Arts / Entertainment / Recreation, Professional / Scientific / Technical, Administrative & Support. Collections employees most likely come from a Finance & Insurance industry background.
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Collections CoordinatorHouston, TX - A year ago
I'm constantly dealing with excuses like 'I forgot' or 'I can't afford it,' it's incredibly frustrating! 😤
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Collections AnalystMiami, FL - A year ago
Being a Collections Analyst means having to analyze people's financial situations and come up with solutions... but sometimes, there's just no solution! 😔

Find your job as Collections

Discussion about Collections

Want to know more about Collections position?
Share your thoughts and ideas about Collections position with others in our community.
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Do a lot of women work as a Collections?
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Sophie Hayes4 years ago
This is a female-dominated profession with around
What is the typical age of people who work as a Collections?
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Sophie Hayes4 years ago
26 is the average age of people working as a Collections.
Is a Collections considered to be a senior profession?
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Benjamin Gardner4 years ago
You probably need around 4 years to work as a Collections
Which industries should a Collections consider working in?
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Liam Brown4 years ago
Finance & Insurance employs the most.
Do I need a degree to work as a Collections?
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Sophie Hayes4 years ago
Most people have No higher education
As a Collections, which company should I definitely check out for jobs?
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Sophie Hayes4 years ago
American Red Cross, Bank of America, Citi, JPMorgan Chase & Co. and Wells Fargo has the most employees.
How long do you usually work as a Collections before changing to another position?
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Benjamin Gardner4 years ago
On average people change after 4 years.
How likely is it for people working as a Collections to switch companies still working as a Collections?
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Isabella Holmes4 years ago
A typical Collections might work for one or two companies.
What occupations do people usually work in before becoming a Collections?
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Benjamin Gardner4 years ago
Customer Service Representative, Collections Specialist or Collector are the typical prior positions for a Collections
What typical professions people working as a Collections switch to?
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Benjamin Gardner4 years ago
Consider the following: Customer Service Representative, Collections Manager or Collections Specialist
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Disclaimer

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