As CRM Managers, we are responsible for retaining campaigns, from conceptualization to analysis. This comprises idea generation, proposal preparation, overseeing the production processes, and execution. We maintain an ongoing level of engagement with key clients and build trusting relationships with them by maintaining a positive image. Building and maintaining profitable relationships with important customers and monitoring them is part of our daily responsibilities. We respond to customer queries quickly and keep them updated on the latest products to increase sales. We meet with managers to plan strategically and conduct business reviews using CRM programs. Working as CRM Managers, we offer ideas and insights to improve customer’s issues and challenges. We also ensure complete satisfaction and maximum utilization of products or services sold to customers.
Core tasks:
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